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Hi This is Yorkdale Guest Services. How can we help you?

Guest Services

Guest Services

Need of assistance? We are happy to help! Our Guest Services provides friendly, comprehensive knowledge of all retailers in the shopping centre, and their merchandise.

There are 3 Guest Services desks located in the shopping centre:

  • Our Main Guest Services desk by Sephora, Sunglass Hut, and Zara
  • One on the North-East Wing near Cineplex Cinema, Sport Chek, and The Face Shop
  • One on the South-West Wing near Scotiabank, Microsoft, and Joey’s Restaurant

To make shopping even more of a pleasure, Yorkdale offers a range of Guest Services tailored to every need. Valet parking, free Wi-Fi and Style Concierge are only a few of the ways we are entirely at your service.

Our exclusive collection of Guest Experiences includes:

  • Information and directions
  • Yorkdale/Oxford gift cards
  • Gift wrapping (nominal fee)
  • Lost & Found
  • Complimentary wheelchairs
  • Stroller rental stations (suitable for children ages 2 & up)
  • Valet Parking


Did you lose an item while visiting the shopping centre? Our Security team would be happy to help you. Give them a call at 416.256.5097 or you can stop by their office in the TTC corridor located on the South-East end near Tim Hortons and GO Bus Terminal.

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