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Hi This is Yorkdale Guest Services. How can we help you?

Assistant Boutique Manager

05.14.18

Are you interested in the world of coffee? Do you want to use your passion to curate an exquisite client experience? Are you a dynamic individual looking to join a team that motivates you and takes pride in working hard and exceeding objectives?

Joining Nespresso means embarking on a unique adventure within a growing, innovative company. At Nespresso, you will learn about our passion for perfection and for the exceptional, and about our values, which are guided by this same passion: Nespresso Excellence.

Your career in Luxury Retail awaits you!

MISSION OF THE JOB

  • Ensure consistency of the Nespresso Brand and the customer 360 experience:
    • Boutique Set-up
    • Customer Care
    • Boutique Excellence Operations Procedures
    • Cash Management
    • Inventory Management: Boutique Stock Control
    • Ensure Compliance

WE ARE LOOKING FOR

  • Education:
    • Completion of secondary level of education plus 2-3 years of higher education at a university or a specialist college
  • Experience:
    • 3 — 4 years of in direct customer sales on top of the line products & services
    • Minimum 2 years of experience in a similar role
    • Knowledge of coffee and products would be an advantage
  • Skills:
    • Ability to deliver customer service that meets or exceeds the customer expectations
    • Experience with the implementation of systems and policies with regards to retail
    • Strong organizational skills
    • Strong interpersonal skills
    • Team-building skills
    • The ability to work a flexible schedule including weekends and some evenings
    • Knowledge of coffee from the source to in the cup

  JOINING THE NESPRESSO TEAM IS JOINING A HIGH PERFORMANCE CULTURE WHERE YOU CAN PROGRESS IN YOUR CAREER!

Please submit applications to: alyssa.ierfino@nespresso.com.

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