You are a friendly, customer-focused individual who understands the importance and intricacies of being ready to serve the customer. As such you have the understanding, skills and resources to deliver the optimal customer experience and in a performance driven culture you excel at executing the Customer Service Strategy and delivering results.
• Execute the appropriate selling behaviours consistently to achieve results
• Build your client base through establishing and maintaining strong customer relationships, follow-up on satisfaction of purchases and notifying customers of up-coming events/promotions
• Leverage Product Knowledge as a differentiating factor in the service experience
• Understand the competitive market and be aware of the trends and new products
• Assist in the execution of special events, seasonal gift with purchase and holiday programs
• Demonstrated customer focus
• Demonstrated strong communication and motivation skills
• Ability to translate behaviours into optimal selling experience and achievement of results
• Full flexibility with schedule (including evenings and weekends)
• Detail oriented; results-oriented
• Passion for cosmetics
Note: Only applications submitted online will be accepted. http://www3.hbc.com/careers/
HBC welcomes all applicants for this position; however only those selected for an interview will be contacted.