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Hi this is Yorkdale Guest Services. How can we help you?

Fragrance Specialist, Full Time - Hudson's Bay Yorkdale

09.16.17

Do you want to be part of a Fragrance Selling Revolution?

Role Mandate:

Welcome your customers into a state of the art Digital Experience that showcases and matches your clients to the fashion inspired COTY collection of fragrances, including fragrances from Tiffany, Calvin Klein, Marc Jacobs, Bottega Venetta, Mui Mui, Gucci, and Hugo Boss etc.
We want you to LOVE our BRANDS and be completely PASSIONATE about our CUSTOMERS.
The Fragrance Specialist will thrive in a digital environment and be in their element using the latest technology and social media to give the customer a shopping experience that they have never seen before.

Responsibilities:
• Engage with customers in a highly interactive and personalized way.
• Execute the appropriate selling behaviours consistently to achieve results
• Build strong relationships with customers through active listening, appropriate product recommendations and strong clientelling that ultimately drives and exceeds sales targets.
• Always curious, you stay on top of Beauty industry news about products, digital initiatives and social media developments and be ready to apply your expertise in customer interactions.

Qualifications:
• 2-4 years’ experience in retail industry
• High School Diploma
• Experience in a highly Customer Service driven industry
• Excellent communications skills both written and verbal
• Fantastic listening skills
• Strong Clientelling Skills
• Up to date knowledge of and passion for Social Media Technology and ability to keep current in the Digital space
• Ability to multi task and work in an environment that requires a high level of multi-tasking
• True Passion for Beauty

Note: Only applications submitted online will be accepted. Head to www.hbc.com/careers
HBC welcomes all applicants for this position; however only those selected for an interview will be contacted.

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