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Fall 2017

Arriving at The Centre of Style

RH Toronto, The Gallery at Yorkdale

Opens Friday, Oct 20

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Yorkdale Style Experience FAQ

Yorkdale Style Experience FAQ

06.12.15

FREQUENTLY ASKED QUESTIONS

The Yorkdale Style Experience is an exclusive one-on-one appointment designed to support your career, lifestyle, body type, and budget.  It’s not about discarding everything in your closet – it’s about embracing pieces that work well for you, and incorporating seasonal trends into your everyday wardrobe.

How do I register for the Yorkdale Style Experience?

Registration is easy – email style@yorkdale.com. We will send you a registration form that outlines the details of the Yorkdale Style Experience. Once we receive your form, we will book an appointment that best suits your schedule. Each appointment will be approximately 2 hours.

What does the Yorkdale Style Experience involve?

The Yorkdale Style Experience is available for everyone – women, men and teens. You will meet with a Yorkdale Stylist at the Valet entrance where you will be provided with a complimentary valet pass. Together, you will review the objective for the visit, i.e. is this a special event or a wardrobe review? Our stylist will then guide you through a shopping session ensuring your objectives are met.

Is there a fee for this service?

Yes, there is a $150 (plus HST) fee for the Yorkdale Style Experience that must be paid in full, prior to the visit. Payment details will be included in your registration form.

Is there a cancellation policy?

Reservations may be rescheduled by emailing style@yorkdale.com at least 48 hours in advance. Appointments cancelled with less than 48 hours notice will be charged a $25 cancellation fee. Failure to attend your assigned appointment will result in a full charge of $150.

Can I purchase the Yorkdale Style Experience for someone?

Yes, you may purchase a `Yorkdale Style Experience’ gift card at our South West Guest Services Desk (located by Microsoft), Main Guest Services Desk (located by Zara), and at the Yorkdale Style Concierge. Instructions for registration will be included in the packaging for the gift recipient.

Can I bring a friend or family member to my Yorkdale Style Experience?

We suggest a solo visit for your Yorkdale Style Experience in order for the Stylist to focus on your objectives. However, if a parent is booking a session for their teen, we welcome one parent to attend.

What should I wear to the appointment?

The registration form will outline details regarding what to wear as it will depend on your Style Experience objectives. Comfortable shoes to navigate Yorkdale are a must!

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