Are you open?
We are following the guidance of government officials and health authorities. Only stores that are deemed essential will be open.
How do I get more information on which stores are open/closed?
During this time, stores deemed essential will remain open and operational to ensure our community has access to essential services.
When will you re-open?
We are following the guidance of government officials and health authorities and will update our website with information as soon as it becomes available.
What entrances are open?
The following entrances are open daily from:
- A3 – Indigo (10:30AM-8PM)
- H1 – Scotiabank (11AM-7PM)
- J3 – Shoppers Drug Mart (11AM-7PM)
- Yorkdale Office Tower (11AM-7PM)
Is the TTC entrance open?
To access Yorkdale from the subway, you will need to exit to the sidewalk, cross the street and walk up the outdoor stairs to the left. Entry to the shopping centre is available through the Yorkdale Office Tower lobby.
Is the food court open?
The food court is open for takeout and delivery only. For a list of eateries offering takeout, please visit here.
Is valet open?
Valet is currently closed until further notice.
Is underground parking available?
Underground Parking is currently unavailable. Guests are able to utilize surface parking.
Are mall walkers allowed in the shopping centre?
For the safety of everyone, no mall-walking is permitted at this time. Access to the shopping centre is only for essential services.
What stores are offering curbside pickup?
A list of stores offering Curbside Pickup can be found HERE
Are restaurants open?
As we follow the regulations set by government officials and health authorities, restaurants are open for takeout only.
Where can I buy a Yorkdale gift card?
You can purchase Yorkdale eGift Cards that can be personalized with photos or video messages online! Click here for more details.
I need to return an item that I purchased. How do I do that?
Please contact the store from which your purchased the item. Our store directory can be found here
Do you have a Lost & Found?
Yes, our Lost & Found is handled by Security. You may visit their office in the corridor leading to the TTC or contact them at 416.256.5097.