Everything at Yorkdale has been designed to make shopping even more of a pleasure. From valet parking and personal shopping to helpful assistance at our Guest Experience desks, we’re entirely at your service.

Throughout Yorkdale, our Guest Experience desks are on hand for:

GIFT WRAPPING

Visit the Guest Experience booths located by Sportchek or Sunglass Hut to utilize Yorkdale’s Gift Wrapping services.

Prices vary from $5.65 to $11.30.

PARCEL CHECK

Stop by our Guest Experience booth located by Sportchek or visit the Valet Lounge by Holt Renfrew to utilize Yorkdale’s complimentary Parcel Check service.

Verification of a valid government ID will be required at the time of Drop-off & Pick-up. To view a list of items that are not accepted, please click here.

COAT CHECK

Stop by our Valet Lounge by Holt Renfrew to utilize Yorkdale’s complimentary Coat Check service.

Verification of a valid government ID will be required at the time of Drop-off & Pick-up.

BAG VALET

Visit the Valet Lounge to have your parcels delivered to your vehicle.

This service is available for valet parked vehicles only.

WHEELCHAIRS

To rent a wheelchair for the duration of your shopping experience please visit any of our Guest Experience locations throughout the centre.

A valid government ID will be required.

ELECTRIC SCOOTERS*

Yorkdale’s electric scooter is available by reservation only. A valid government ID will be required.

 To begin booking your reservation contact us! To review restrictions, please click here.

GIFT CARD PURCHASES

Yorkdale Gift Cards can be purchased at any Guest Experience locations.

To learn more about Yorkdale Gift Cards, please click here.

UMBRELLA SERVICES

Stay dry! Visit any of our Guest Experience locations to utilize our Umbrella Service.

PORTABLE CHARGERS 

Battery running low, we are here to help! Visit any of our Guest Experience locations to rent a complimentary portable charger.

A valid government ID will be required.

LAST-MINUTE ESSENTIALS 

Visit any of our Guest Experience locations for last-minute Yorkdale essentials.

• Shoe Shiner
• Lint Roller
• Diaper Kit

For more information or assistance, contact Guest Experience at 416-789-3261.

*To reserve the electric scooter, please contact our Valet Lounge at 416-789-3261 ext. 5375  or email info@yorkdale.com