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Yorkdale will be open on the Civic Monday - August 2nd from 11am - 7pm

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Stock Associate

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Michael Kors has joined with Jimmy Choo and Versace over the last year and is now the 3rd largest luxury group in the world known as Capri Holdings.

THE OPPORTUNITY Our contributors at Michael Kors are stylish, fashion forward individuals who are passionate about the customer experience and achieving results. As a Stock Associate, you are a flexible team player with the ability to multitask and thrive in a fun, inspiring and fast-paced store environment.

WHAT YOU’LL DO:
* Keep selling floor and stock room neat, organized and stocked
* Execute all shipping and receiving protocols and policies
* Demonstrate flexibility and perform stock tasks with speed and excellence
* Ensure cleanliness and visual standards are maintained throughout the day
* Consistently support selling team with business needs while prioritizing the customer experience
* Drive Omni channel sales by utilizing all available tools and technology

WE’D LOVE TO SEE:
* 1+ year of relevant retail experience
* Energetic and motivated with the ability to drive results
* Customer service focused
* Technologically savvy, organized individual

THE BENEFITS
* Cross-Brand Discount
* Amazing growth and mobility opportunities across all 3 brands
* Flexible schedule

Cashier

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Michael Kors is looking for enthusiastic, passionate, and dynamic individuals to become a part of our team. This position offers growth potential and the ability to be creative within a positive, growing environment.
Responsibilities include, but are not limited to:
• Complying with cash management policy at all times
• Comply with all sales related policies and procedures
• Provide the highest level of customer service

Qualifications:
• 1-2 years of relevant retail experience
• Excellent communication & interpersonal skills

Sales Associate

Pottery Barn Yorkdale is looking for Sales Associates who will provide customers with a unique shopping experience by offering excellent customer service, utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment!

Roles/Responsibilities:

•Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
•Achieve established sales and contest goals •Maintain knowledge of current sales and promotions
•Assist customers with special services including: gift wrap, gift registry, locating merchandise, online orders, phone orders, and furniture orders.
•Utilize effective selling techniques to build multiple sales and increase productivity
•Demonstrate comprehensive product knowledge, including features and benefits
•Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
•Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
•Process, ticket, and restock merchandise as needed
•Perform other duties as assigned by management
•Comply with all Company policies and procedures

Why you will love working at Williams-Sonoma, Inc…
•We’re a successful, fast-growing company with an entrepreneurial vibe
•We’re passionate about our internal and external clients and live/breathe the client experience
•We get to be creative daily
•A smart, experienced leadership team that wants to do it right and is open to new ideas
•We believe in autonomy and reward taking initiative
•We have fun!!

You may the right fit if you…
•Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
•Succeed in a team environment, while able to work independently & manage your own time
•Thrive in a fast pace environment and love to be creative
•Know what questions to ask your customers in order to understand their needs
•Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products
•Most successful when provided with clearly defined daily sales goals & metrics
•1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
•Proven ability to prioritize and handle multiple tasks simultaneously
•Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques.

*All applicants must have Saturday and Sunday availability

Sales Associate/Barista

The Danish Pastry House is a rapidly expanding company that serves authentic pastries, cakes, and bread. The company has partnered with Kontra coffee in Copenhagen, Denmark and we will soon launch our roastery and showcase our very own coffee blends.

We are currently looking for a Sales Associate/Barista to join our team at Yorkdale Shopping Centre.

If you are energetic and positive with a bubbly and caring heart, this job is for you!

Job Responsibilities:

Make and serve specialty coffee and tea beverages, along with pastries and cookies.
Provide outstanding customer service.
Know and sell your products.
Maintain a clean and sanitized workstation.
Follow health and safety guidelines.
Able to easily multi-task.
Handle a fast-paced work environment.
Contribute to a positive team environment.
Available for flexible shifts (days/evenings/weekends/holidays).
Qualifications:

1 year or more experience in making espresso-based coffees with manual espresso machine/barista experience.
1 year or more customer service in the food and beverage industry.
Education:

Secondary School (Preferred).
Intrigued? We’d love to hear from you. Apply Now!

Associate Manager

Tumi Overview:
Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold globally in over 75 countries through more than 1,900 points of sale. For more about TUMI, visit www.TUMI.com.

Brand Detail:
INTEGRITY
Our standards are exceptional, and we stand by everything we do.
PASSION
We treat our products, people and clientele with the total dedication they deserve.
INNOVATION
When it comes to forward thinking, we are foremost.
GLOBALISM
We are all Global Citizens and look to contribute to a global community.
ENTREPRENEURIAL SPIRIT
Each of us is empowered to create personal and collective progress.

Position Summary:
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key responsibilities:
Manages and coordinates the daily activities of the store and the daily activities of the sales staff while ensuring all are engaged in promoting and selling products to ensure client satisfaction.
Ensures each client receives outstanding client service; greets and acknowledges every client and develops new client relationships to increase sales and build brand loyalty.
Ensures our clients receive superior after sales service.
Attains monthly sales goal and delivers increases in other KPI goals (conversion, UPT and DPT).
Assists the Store Manager and Assistant Manager with training sales associates.
Merchandises store as directed by visual guidelines and ensures that all stock is well maintained and in good condition.

Qualifications:
To be a great fit for the TUMI retail team, you:
Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
Are a team player who values a collaborative environment
Possess a “client first” service mentality
Have strong sales and client experience, particularly in the luxury market
Can demonstrate proven success in meeting sales goals and achieving KPI’s
Have a strong sense of integrity and an ability to lead by example

Associate Benefits:
Career pathing
Training
Paid time off
Medical, dental, vision, life insurance
Pet Insurance
Tuition Reimbursement
Work-life balance

Tumi…..Perfecting the Journey

Retail Operations Manager

We are seeking a Retail Operations Manager to take the lead on the overall operations of this department of the Avengers S.T.A.T.I.O.N. Immersive Experience. This is a unique, hands-on role encompassing sales, team management and inventory control in a busy, high volume environment where you will ensure that the merchandise store runs smoothly with a focus on customer expectations and monitoring the Service Excellence of your team.
Requirements
Customer Care
• Welcome, advise and guide clientele and identify their needs.
• Promote sales in a friendly and positive manner
• Maintain a proactive approach towards the customers.
• Respond appropriately to customer complaints
Retail Operational Procedures
• Manage and coach staff with a lead by example approach
• Organize maintenance and cleaning procedures to maintain a polished store front
• Transmit necessary information to other departments to ensure the smooth running the retail space as well as the overall operation
• Preparing and providing daily, weekly and monthly inventory and sales reports for presentation to upper management, utilizing Square POS, inventory management and online store products / systems.
• Merchandising the store to maximize product visibility and sales potential.
Inventory Management
• Anticipate the requirements for each area of activity and work closely with the company buyer to ensure continuous adequate stocks and review the deliveries.
• Being on site and operating / managing the Retail Experience product inventory and all on site storage functions and working closely with Retail Experience team on keeping per product SKU inventory levels for floor sales and operations.
• Lead monthly inventory product counts.
• Receiving all inbound product shipments, inputting any / all inbound product inventory levels into POS, inventory management and On Premise Online Store for accurate and efficient sales operations.
Ensure Compliance
• Maintain accurate inventory counts, solid inventory levels and cost effective labour targets.
• Motivate team to help implementation of quality standards and productivity goals.
• Ensure that the different areas in the retail store meet guidelines
• Ensure safe working conditions
Experience
• 3-4 years of in direct customer sales on both clothing and top line products & services
• Minimum 2 years of experience in a similar role
Skills
• Ability to deliver customer service that meets or exceeds the customer expectations
• Experience with the implementation of systems and policies with regards to retail
• Strong organizational skills
• Strong interpersonal skills
• Team-building skills
• The ability to work a flexible schedule including weekends and some evenings
This role plays a critical role in the success of our retail operations, therefore teamwork, communications, analysis, judgment, a can-do attitude, problem-solving, and professional and personal development are core competencies.
Position Details:
• Salaried range of $45,000 to $50,000 per year.
• Minimum 40 hours per week in a physically demanding and fast paced environment
• Would suit someone with both a retail and events/hospitality background, although both expertise are not a requirement to apply.
• Immediate start date available

Avengers STATION is a temporary installation for approximately 1yr, with potential to extend.

Assistant Manager

Tumi Overview:
Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold globally in over 75 countries through more than 1,900 points of sale. For more about TUMI, visit www.TUMI.com.

Brand Detail:
INTEGRITY
Our standards are exceptional, and we stand by everything we do.
PASSION
We treat our products, people and clientele with the total dedication they deserve.
INNOVATION
When it comes to forward thinking, we are foremost.
GLOBALISM
We are all Global Citizens and look to contribute to a global community.
ENTREPRENEURIAL SPIRIT
Each of us is empowered to create personal and collective progress.
Position Summary:
As part of our Retail team, the Assistant Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key responsibilities:
Manages and coordinates the daily operations of the store and the daily activities of the sales staff while ensuring all are engaged in promoting and selling products to ensure client satisfaction.
Ensures each client receives outstanding client service; greets and acknowledges every client and develops new client relationships to increase sales and build brand loyalty.
Ensures our clients receive superior after sales service.
Attains monthly sales goal and delivers increases in other KPI goals (conversion, UPT and DPT).
Monitors and assists the Store Manager with the training and development for store associates.
Assists the Store Manager with managing the store schedule and tracking the time and attendance for each associate on the store team in WFM, our time and attendance tracking system.
Actively recruits and networks to ensure hiring of high caliber performing team members as well as maintain an active bench strength of potential candidates.
Merchandises store as directed by visual guidelines and ensures that all stock is well maintained and in good condition.

Qualifications:
To be a great fit for the TUMI retail team, you:
Understand the TUMI brand and have true passion for the lifestyle, clients and product assortment
Are a team player who values a collaborative environment
Possess a “client first” service mentality
Have strong sales and client experience, particularly in the luxury market
Can demonstrate proven success in meeting sales goals and achieving KPI’s
Have a strong sense of integrity and an ability to lead by example

Associate Benefits:
Career pathing
Training
Paid time off
Medical, dental, vision, life insurance
Pet Insurance
Tuition Reimbursement
Work-life balance

Tumi…..Perfecting the Journey

Sales Associate

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Selling and Service Understands organizational objectives and makes decisions that align with the Company priorities and valuesCreates personal sales and clienteling strategies in partnership with the management teamMeets customer needs through solution-oriented and forward thinkingBuilds credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplaceUnderstands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tacticsCreates positive impressions with customer by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach’s guide to styleDemonstrates Coach’s Selling and Service expectations at all timesInfluences customers’ purchase decisions by balancing patience and assertivenessTakes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goalsFlexes personal selling techniques to contribute to overall store financial resultsDemonstrates persuasive (not aggressive), confident, friendly and genuine service skills and selling behaviorsDiscusses product features and builds the sale by suggesting appropriate add on items to fit the customers’ specific needsWorks with multiple customers simultaneously and breaks away as appropriateFollows up with customers consistently and genuinely to influence/close the saleDevelops product knowledge skills and remains aware of current collectionsDemonstrates knowledge of competition and can apply that knowledge to building sales and customer relationshipsDrives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customersSensitive to customers’ needs and tailors approach by reading cuesBuilds lasting and loyal relationships with customersEnsures all daily tasks are completed without negatively impacting service or Coach standards Workplace and Environment Creates enthusiasm and positivity for a shared vision and missionFosters and environment of teamwork, trust and collaboration with peers, customers and supervisorsDemonstrates confidence when working with customersTakes initiative; has a high-level of ownership and accountability for individual resultsWelcomes feedback and adapts behaviors as appropriateRepresents Coach as a brand ambassador at all timesIs adaptable and flexible to changeMaintains a calm and professional demeanor at all timesCreates short and long-term strategies to achieve personal metrics and performance goalsUtilizes Company tools to keep self-informedHandles and offers solutions to customer issues appropriately and involves a manager when necessaryPromotes and endorses a team selling environment

Sales Associate

Looking for Dynamic individual, who can multitask and provide an A+ Service! If that sounds like you. Please drop by with your resume or email at managers.yorkdale@sportinglife.ca

Warehouse Support

Looking for Dynamic individual, who can lift upto 50lbs and works with sense of urgency! If that sounds like you. Please drop by with your resume or email at managers.yorkdale@sportinglife.ca