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Consistently provide exceptional client service, and achieve individual quantifiable sales goal. • Builds relationships by keeping in touch and following up. • Possess great communication skills. • Positive attitude and energy and be a multi-task worker and proactive • Detail oriented and available to work a flexible schedule including nights and weekends.
PRIMARY FUNCTION: Provide customers with a unique shopping experience by offering excellent customer service.
Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards.
• Achieve established sales and contest goals.
• Maintain knowledge of current sales and promotions.
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders,
special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Utilize effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including features and benefits.
• Efficiently and accurately perform register transactions i.e., sales, returns, and exchanges.
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
• Uphold store maintenance and cleanliness standards.
• Straighten, clean and help maintain stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties as assigned by management.
• Comply with all Company policies and procedures.
SKILLS/KNOWLEDGE:
• 1-2 years retail sales experience, (specialty retail preferred, but not required.)
• 1-2 years customer service experience.
• Proven ability to prioritize and handle multiple tasks simultaneously.
PHYSICAL REQUIREMENTS:
• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety
techniques.
• Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December).
EDUCATION: High school diploma (or equivalent) preferred
The Danish Pastry House is a rapidly expanding company that serves authentic pastries, cakes, and bread. The company has partnered with Kontra coffee in Copenhagen, Denmark and we will soon launch our roastery and showcase our very own coffee blends.
We are currently looking for a Sales Associate/Barista to join our team
If you are energetic and positive with a bubbly and caring heart, this job is for you!
Job Responsibilities:
Make and serve specialty coffee and tea beverages, along with pastries and cookies.
Provide outstanding customer service.
Know and sell your products.
Maintain a clean and sanitized workstation.
Follow health and safety guidelines.
Able to easily multi-task.
Handle a fast-paced work environment.
Contribute to a positive team environment.
Available for flexible shifts (days/evenings/weekends/holidays).
Qualifications:
1 year or more experience in making espresso-based coffees with a manual espresso machine/barista experience.
1 year or more customer service in the food and beverage industry
