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Oxford Properties Group, 100 Adelaide Street W.,
Suite 900 Toronto, ON M5H 0E2
privacy@oxfordproperties.com

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Client Advisor

04.08.21

CELINE is looking for Client Advisors who will be an ambassador of the brand, ensuring that every Client is treated according to the CELINE standards. You will strive to discover your Clients and their every need, and to guide them across all categories of the brand.

You will proactively reach out to your Clients on a consistent basis in order to achieve individual and team goals.

 

CLIENT ADVISORS — ESSENTIAL DUTIES & RESPONSIBILITIES

Be an Exceptional Client Advisor, and a Role Model for the Team

· Achieve individual and team objectives, be accountable for sales results and support the team in their sales

· Welcome every Client and enhance their experience, advise Clients across the brand and all product categories

· Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships

· Develop the highest standards of brand and product knowledge

· Perform as a team-player, participate in all activities contributing to the overall objectives of the store

· Respect CELINE brand standards in terms of grooming and behavior

 

INTERPERSONAL SKILLS

· Action oriented; drive for results

· Strong client service orientation and customer focus

· Social perceptiveness

· Problem-solver

· Strong verbal and written communication skills

 

SKILLS & REQUIREMENTS

Education/Experience:

· Preference for experience in a retail setting, with a focus on sales, preferably in a luxury setting.

· Computer literate; learn and utilize various software packages.

· Passion for luxury product with an appreciation for design

· Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

· Foreign Languages a plus

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