You are a friendly, customer-focused individual who understands the importance and intricacies of being ready to serve the customer. As such, you have the understanding, skills and resources to deliver the optimal customer experience. In a performance driven culture, you excel at executing the Customer Service Strategy and delivering results.
• Execute the appropriate selling behaviours consistently to achieve results
• Build your client base through establishing and maintaining strong customer relationships, following-up on satisfaction of purchases, and notifying customers of up-coming events/promotions
• Leverage Product Knowledge as a differentiating factor in the service experience
• Understand the competitive market and be aware of the trends and new products
• Assist in the execution of special events, seasonal gift with purchase and holiday programs
Please apply online at www.hbc.com/careers (Yorkdale location)