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Hi This is Yorkdale Guest Services. How can we help you?
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Full-Time & Part-Time Sales Consultant

06.07.18

The Miele motto of ‘Forever Better’ is stringently applied to everything Miele approaches; not only to the Miele product itself, but also to the standard of customer service and the personal conviction of Miele employees across Canada.

Overall purpose:

As a brand & product specialist, brand ambassadors advise customers and sell Miele products while ensuring a premium customer experience.

Responsibilities:

  • Providing a consistent premium customer experience
  • Welcoming and guiding customers through the store, provide refreshments, identify their needs
  • Advising, demonstrating and selling Miele products, accessories and services.
  • Ability to up-sell and cross-sell through active listening and understanding consumer needs
  • Liaising with the client from point-of-purchase to post-purchase to ensure best service is provided
  • Achieving store sales target
  • Ensure customer is aware of cooking demonstrations and events, book events for them and if applicable assist during event
  • Ability to navigate all digital tools with ease and help visitors to do the same
  • Assist and support the store manager in ensuring a premium product and brand presentation throughout the Miele store
  • Handle regular customer complaints

Requirements:

  • Business / Retail certificate / degree
  • More than 3 years of Retail sales experience, preferably with a luxury brand
  • Outstanding organizational, presentation, computer and communication skills a must
  • Flexibility – must be able to work retail hours – evenings and weekends

Why work for Miele Canada?

  • Excellent salary
  • Comprehensive medical and dental benefits
  • Life insurance
  • RRSP / DPSP Plan
  • Continuing education and training reimbursement

If you are interested, please send your resume to the Human Resources Department at hr@miele.ca.

We appreciate your response, however, only candidates under consideration will be contacted.

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