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Oxford Properties Group, 100 Adelaide Street W.,
Suite 900 Toronto, ON M5H 0E2
privacy@oxfordproperties.com

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Sales/Support

12.05.18

Who we Are
Banana Republic Brand Ambassador: We are team players who are engaging, sociable, team oriented and stylish. We are passionate about fashion and trend and always do what is right for our customers. We create a customer centric environment and are relentless about exceeding goals. We are curious, honest and kind; we bring joy to everyone.

Engaging: We are inviting, easily connecting with others. We are passionate, approachable and in service to our customers. We recognize others successes. Sociable: We actively seek new experiences, information, and knowledge. We proactively solicit feedback from our internal and external customers, responding quickly to feedback. We are digitally connected and socially conscious. Team Oriented: We work together to achieve our goals. We are supportive, respectful and caring. We remain resilient in difficult situations. Stylish: We are enthusiastic and knowledgeable about product and trend. Our style is relevant and chic.

What We Do
Primary Responsibilities:
As a member of the Banana Republic team, our brand ambassadors are responsible for helping create a customer centric environment and engaging with customers to ensure a positive shopping experience.

Responsibilities include:

• Demonstrating customer centric behaviors
• Assessing customers’ needs and providing assistance and information on product features and benefits
• Enhancing the customer experience through digital offerings
• Actively seeking out and engaging with customers in the store
• Ensuring the customer never leaves disappointed
• Handling all returns and customer issues courteously and professionally
• Maintaining the store to meet brand standards
• Executing all operational processes effectively and efficiently
• Demonstrating values and behaviors consistent with our culture
• Achieving goals
• Performing other duties as assigned

Key Qualifications:
• Customer focused
• Effective communication
• Tech savvy

Requirements:
• Previous experience in customer centric environment preferred.
• Ability to demonstrate strong customer focused skills.
• Ability to receive feedback and take action when appropriate.
• Ability to meet brand availability requirements.
• Ability to maneuver around sales floor, stockroom and office
• Ability to lift up to 30 pounds

Sales experience preferred.
Maintaining a minimum SPH of 450
Maintaining store standards.
Opening and closing availability.
Overnight availability preferred.

Please apply at: Br6726@gmail.com

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