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Oxford Properties Group, 100 Adelaide Street W.,
Suite 900 Toronto, ON M5H 0E2
privacy@oxfordproperties.com

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What to Know Before Your First Visit

What to Know Before Your First Visit

06.22.20

The health and safety of our customers, employees at Yorkdale Shopping Centre and our community is our highest priority. If you’re planning to visit us soon, please read our safety guidelines HERE for how we are dedicated to keeping you safe.

Service Changes

  • Our shopping centre hours are Monday – Sunday: 11am – 7pm.
  • Please note that only select stores are open. Also, some stores will be operating outside of shopping centre hours. Click HERE for more information.
  • To protect the health and safety of our community, effective July 7, 2020, all persons entering or remaining at Yorkdale shall wear a mask or face covering which covers the nose, mouth and chin as required under the City of Toronto By-Law 541-2020.
  • Our valet parking remains temporarily closed.
  • Smartecartes (stroller rentals) are unavailable.
  • Our East Guest Experience Desk is open (located near Sport Chek). Our South West Desk (near Microsoft) and Main Desk (in front of COS) remain closed.
  • Gift cards are available for purchase, however we will not be accepting cash, at this time.

We’re happy you’re planning your visit! Please do your part to keep everyone safe: 

  • To protect the health and safety of our community, effective July 7, 2020, all persons entering or remaining at Yorkdale shall wear a mask or face covering which covers the nose, mouth and chin as required under the City of Toronto By-Law 541-2020.
  • Keep a safe distance 6ft / 2m apart
  • Cover your sneeze
  • Wash and/or sanitize your hands often
  • Stay home if you don’t feel well

Plan Your Route 

We recommend looking at our full list of select stores who have re-opened and their new hours of operation available HERE.

If you’re looking for specific items, pre-plan your route before heading out.

Write a list of the places you need to visit and the order you want to visit them. Create a checklist that includes everything you need to pick up.

Click HERE for directions for arriving by car and by transit.

See the closest entrance to your desired store by using our centre map HERE.

If you have any questions prior to your visit, text us at: 647-749-7467 to assist you with the closest entrance and path to your desired store.  Available Monday – Saturday from 10am – 9pm and Sunday from 10am – 8pm

Safety First: The Essentials

Prep with a few essentials before heading out the door. Masks or facial coverings are an important part of safe physical distancing so if you have one at home, make sure to wear it before you head out the door. If you don’t have access to one, you can make your own non-medical mask or facial covering at home using budget-friendly materials like a bandana, scarf, hair ties, and scrunchies. You can also purchase masks at the following retailers: Aritzia, Banana Republic, GAP Kids, Hudson’s Bay, Old Navy, Sport Chek, Tristan and Wolford.
*Subject to availability, limited quantities. Please check with store before planning your visit

During your visit, there will be hand sanitizer available throughout the shopping centre. You can also purchase your own from Shoppers Drug Mart (subject to availability). Another alternative is to make your own hand sanitizer at home using ingredients such as isopropyl alcohol (also known as rubbing alcohol) and aloe vera. A hand sanitizer must have an alcohol concentration of at least 60 per cent, as approved by Health Canada, to be effective.  Pick up these ingredients at Shoppers Drug Mart (subject to availability).

Curbside Pick-up & Delivery

Alternatively, browse through our ShopNOW tool on our website, for beauty, tech, and home decor items to have them directly shipped to your home.

You can also pickup your online or telephone orders curbside from participating retailers HERE or restaurants HERE.

Being prepared is the key to a safe and successful visit.

Check back on our website for ongoing updates and store information here

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