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Yorkdale Shopping Centre

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    FAQs

    • Where can I redeem an Oxford Gift Card PLUS?

      Card PLUS can be used to purchase merchandise and services from participating merchants within any one of the Oxford Properties Shopping Centres, and Urban Retail Centres. For a list of participating retailers, click here.

      Locations include:
      ONTARIO – Scarborough Town Centre, Scarborough; Upper Canada Mall, Newmarket; Hillcrest Mall, Richmond Hill; Yorkdale Shopping Centre, Toronto; Square One, Mississauga.
      ONTARIO URBAN RETAIL – Richmond-Adelaide Centre, Metrocentre, WaterPark Place, Toronto.
      ALBERTA – Southcentre Mall, Calgary; Kingsway Mall, Edmonton.
      ALBERTA URBAN RETAIL – Centennial Place
      NOTE: Merchant acceptance list is subject to change; please check with Guest Services at the property for the most up-to-date version of the list. Oxford Gift Card PLUS can be used at most retailers where VISA cards are accepted within our centres.

    • I received an Oxford PLUS Gift Card as a gift, do I have to use it at the mall where it was purchased or can I use it at any Oxford location?

      You can use the gift card at any of our shopping centers or Oxford locations. For any other questions, please contact customer service at your local mall or email us at: giftcards@oxfordproperties.com

    • Is there a fee to purchase an Oxford Gift Card?

      Yes, each Oxford Gift Card is subject to a one-time upfront activation fee of $1.50, whether bought in person or online. This fee is waived for bulk purchases of 10 or more cards. For more information, please speak with a Guest Services representative.

    • Can I use my gift card online?

      Gift cards can only be used at Oxford Shopping Centres, Oxford Office Buildings, and hotel partners. They cannot be used for online transactions at this time.

    • How do I use my eGift card?

      Bring your eGift card to any Oxford Shopping Centre to redeem for a physical gift card at Guest Services.

    • How much money can I put on an Oxford Gift Card PLUS?

      You can purchase an Oxford Gift Card PLUS card in any dollar amount you choose from $25. There is a daily maximum purchase limit of $2,500 per person per day. Corporate customers may complete a Know Your Business application for approval to purchase over the daily limit. Please contact the shopping centre for more information.

    • What happens if I need to return something, I purchased with my Oxford Gift Card PLUS?

      Be sure to keep your Oxford Gift Card PLUS in case you need to return merchandise for credit. However, it is important to remember that merchandise return and refund policies vary by merchant. If a credit is issued to the cardholder, the credit may not be added to the available funds for up to seven business days depending on the process followed by the vendor. Check your balance regularly online to determine when your card has been credited for the return.

    • How can I check the balance on my Oxford Gift Card PLUS?

      Click here for balance inquiries. *Please note that retailers do not have access to see the remaining balance on your card.

    • I have several gift cards and wish to combine them all onto a single gift card. Is this possible?

      The consolidation of balance from multiple Oxford gift Cards onto a single card is not permitted.

    • Daily purchase and redemption limits:

      January 1st to October 31st - $2,500 per customer per day
      November 1st to December 31st - $5,000 per customer per day

    • Why was my online order declined/why did my online order fail?

      Check all information entered. Ensure the billing name and address are the same as your credit card name and address. If further assistance is required, please email us at giftcards@oxfordproperties.com.

    • Oxford Gift Card Program Terms & Conditions

      For more information about our program's Terms & Conditions visit this link.

    Image of a Yorkdale gift card About Oxford Gift Card PLUS