Yorkdale Shopping Centre

Hours Per Week:   38

Type of Work:   2-5 years experience required

JOB TITLE: Sales Associate REPORTS TO: Boutique Manager / Boutique Director JOB PURPOSE: The Sales Associate is responsible for delivering best in class client service, achieving individual sales goals, building lasting client relationships through mastery of product knowledge and selling ceremonies as well as understanding Boutique operating processes. TASKS & RESPONSIBILITIES Sales Performance: • Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including, Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS) • Maintain a strong drive for results and a positive, team first attitude at all times Client Development: • Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication • Develop local and international client book with the ability to recruit and develop top clients • Demonstrate strong product expertise, engage clients through the details and stories of our products • Problem solve in partnership with leadership team to ensure that each client issue is properly resolved to the benefit of the business Boutique Operations: • Support floor moves, merchandising, visual merchandising, and housekeeping as needed • Help locate merchandise at other Boutiques for clients, accurately process charge-send sales per Company guidelines • Responsible for individual stock assignments, including organizing stock on floor and in the heart of the house • Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and complying with operating procedures • Assist in packing or wrapping customers’ merchandise, when necessary REQUIREMENTS • 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment • Strong drive for business results with a passion for creativity, fashion and the brand • Ability to develop strong and lasting relationships with people through strong communication, organization and follow-through skills • Provide outstanding customer service including in person, over the phone and through electronic communication • Read, count, and write to accurately complete all business and client related documentation • Ability to adjust priorities and manage time in a fast-paced environment, adaptable to strategies which address evolving business trends • Ability to work varied hours/days, including nights, weekends, and holidays as needed • Ability to operate all equipment necessary to perform the job, including phone systems, cash register, sensor-tag remover, computers, and all other office equipment. • Can stand for extended periods, move and handle boxes of merchandise and fixtures, must be able to lift at least 30 lbs. • Willingness to adhere to all company policies, procedures, regulations, and standards Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the House of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility. Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.

Application Medium:

• Apply via the web

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Hours Per Week:   40

Type of Work:   2-5 years experience required, 5+ years experience required

The Sales Professional must embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. First and foremost, the Ralph Lauren Sales Professional must have the selling skills, confidence and drive to exceed sales goals. The Sales Professional must be skilled at developing and nurturing client relationships while identifying opportunities to expand their client’s interest in Ralph Lauren’s lifestyle brand. Sales Professionals hold the critical position of acting as brand ambassadors, consistently exceeding customer expectations and achieving their sales targets. His or her passion for Ralph Lauren is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Sales Professional. Key Responsibilities: • Takes a proactive approach to self-development and actively gives/receives feedback through one-on-ones and coaching. • Action and commit to all training tools provided (5C's of customer excellence, product knowledge, etc). • Supports and promotes new business initiatives to create a positive reception from sales team. • Demonstrates professional etiquette through integrity, honesty and respect for others. • Build on personal professional sales experience to become a more knowledgeable and effective store leader. • Upholds customer service and training standards in the store. Exemplify excellence in customer service responsibilities. • Identifies and communicates training needs to management. • Consistently builds and develops a proactive clientele business through social engagement and relationship skills. • Consistently deliver value added services to enhance customer experience. • Maintain merchandise in accordance with the Company's visual presentation standards. • Actively participate in upholding the brand esthetic in all merchandising activities including but not limited to daily stock maintenance, product transfers, folding and floor changeovers. • Demonstrate a true passion and respect for the product. • Utilize product knowledge and selling tools to strengthen expertise. • Meet and exceed personal sales and SPH goals. • Opening/closing procedures of store, complete returns and exchanges in the absence of a manager. • Partner with managers in checking task tracker and retail web for updates weekly. • Utilize the CEM role. Manage, mentor, and coach sales team to take a proactive approach to expand their clientele and maximize sales. • Support the management team with the maintenance of daily tasks. Communicate tasks and follow up to management and associates. Requirements: Enthusiasm and ability to build and maintain an environment which projects Ralph Lauren’s desired elevated image and character. • Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills. • Strong verbal and written communication skills. • Strong interpersonal skills. • Analytical skills, business acumen, financial acumen • Relevant work experience preferred • Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook • Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines • Ability to operate the register, stand, move and walk for multiple hours Multilingual preferences: Mandarin / Cantonese

Application Medium:

• Bring your CV and personal letter directly to the store

Apply Online

Hours Per Week:   40

Type of Work:   0-2 years experience required

Key Responsibilities: Manage merchandise reservations and alteration and online order pickups. Prepare the registers' cash deposit. Process transactions for employee purchases. Perform the administrative tasks necessary to ensure a customer service environment that runs smoothly. Act as an example of La Maison Simons' highest standards, namely respect, consideration, and availability. Desired Profil: Friendly and helpful. Displays a methodical and self-starter attitude. Excellent administrative skills. Able to communicate in the official language of the province of the Simons store for which the candidate is applying. Quebec: French Ontario, Alberta, British Columbia and Nova Scotia: English Benefits Available:    A telemedicine service and Employee and Family Assistance Program.   Group insurance plan and RRSP.   Up to 40% off Simons purchases.   Apply online by filling out the form below to take advantage of this career opportunity.  

Application Medium:

• Apply via the web

Hours Per Week:   15

Type of Work:   0-2 years experience required

Sales Associate Yorkdale Shopping Centre - GUESS Job Description Position Overview The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.). Reports To: Store Management Essential Functions Customer Experience Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting. First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code. Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness. Product Information: Provide customers with current relevant information about the product. Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale. Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database. Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation & Dependability Task Completion: Satisfactorily complete all duties as assigned by management. Punctuality: Be punctual and adhere to the designated work schedule. Teamwork: Be flexible and work well with peers and management to accomplish duties. Policy Adherence: Follow GUESS Policies and Procedures 100%. Housekeeping: Perform housekeeping duties as required. Personal Performance Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management. Miscellaneous Responsibilities Meetings and Functions: Participate in and attend all store meetings and other related functions. Positive Attitude: Represent a positive attitude toward the merchandise and the company. Inventory Participation: Participate in all inventories. Additional Duties: Assume and complete other duties as assigned by store management. Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts. Job Requirements Customer Service Skills: Excellent communication and customer service skills. Retail Experience: Previous retail experience preferred. Team Player: Ability to work well in a team-oriented environment. Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays. Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

Application Medium:

• Apply via the web

Apply Online

Hours Per Week:   15

Type of Work:   0-2 years experience required

Key Responsibilities: Manage merchandise reservations and alteration and online order pickups. Prepare the registers' cash deposit. Process transactions for employee purchases. Perform the administrative tasks necessary to ensure a customer service environment that runs smoothly. Act as an example of La Maison Simons' highest standards, namely respect, consideration, and availability. Desired Profil: Friendly and helpful. Displays a methodical and self-starter attitude. Excellent administrative skills. Able to communicate in the official language of the province of the Simons store for which the candidate is applying. Quebec: French Ontario, Alberta, British Columbia and Nova Scotia: English Benefits Available:    A telemedicine service and Employee and Family Assistance Program.   Group insurance plan and RRSP.   Up to 40% off Simons purchases.   Apply online by filling out the form below to take advantage of this career opportunity.  

Application Medium:

• Apply via the web

Apply Online

Hours Per Week:   15

Type of Work:   0-2 years experience required

Key Responsibilities: Process merchandise. Replenish supplies. Distribute our products throughout our stores. Desired Profile: Dynamic and resourceful. Helpful. Able to communicate in the official language of the province of the Simons store for which the candidate is applying. Quebec: French. Ontario, Alberta, British Columbia, Nova Scotia : English. Benefits Available: Regular work schedules and a guaranteed fixed number of hours per week. Uniform provided. A telemedicine service and Employee and Family Assistance Program. Group insurance plan and RRSP. Up to 40% off Simons purchases. Apply online by filling out the form below to take advantage of this career opportunity.

Application Medium:

• Apply via the web

Apply Online

Hours Per Week:   40

Type of Work:   0-2 years experience required

Key Responsibilities: Process merchandise. Replenish supplies. Distribute our products throughout our stores. Desired Profile: Dynamic and resourceful. Helpful. Able to communicate in the official language of the province of the Simons store for which the candidate is applying. Quebec: French. Ontario, Alberta, British Columbia, Nova Scotia : English. Benefits Available: Regular work schedules and a guaranteed fixed number of hours per week. Uniform provided. A telemedicine service and Employee and Family Assistance Program. Group insurance plan and RRSP. Up to 40% off Simons purchases. Apply online by filling out the form below to take advantage of this career opportunity.

Application Medium:

• Apply via the web

Apply Online

Hours Per Week:   15

Type of Work:   2-5 years experience required

Key Responsibilities Perform alterations and fittings for all types of garments for men and women, such as coats, suits, blazers, dresses, etc.   Advise customers in a respectful and precise manner on the appropriate alterations to be made on their clothing for a flawless look.   Provide quality customer service that meets our standards.   Desired Profile Professional, helpful, and meticulous.   Able to work with industrial sewing machines.   Candidates must be able to communicate in the official language of the province of the Simons store for which they are applying. Quebec: French Ontario, Alberta, British Columbia and Nova Scotia : English Benefits Available :   A telemedicine service and Employee and Family Assistance Program.   Group insurance plan and RRSP.   Up to 40% off Simons purchases.   To apply for this unique opportunity, please fill the form below.

Application Medium:

• Apply via the web

Apply Online

Hours Per Week:   40

Type of Work:   2-5 years experience required

Key Responsibilities Perform alterations and fittings for all types of garments for men and women, such as coats, suits, blazers, dresses, etc.   Advise customers in a respectful and precise manner on the appropriate alterations to be made on their clothing for a flawless look.   Provide quality customer service that meets our standards.   Desired Profile Professional, helpful, and meticulous.   Able to work with industrial sewing machines.   Candidates must be able to communicate in the official language of the province of the Simons store for which they are applying. Quebec: French Ontario, Alberta, British Columbia and Nova Scotia : English Benefits Available :   A telemedicine service and Employee and Family Assistance Program.   Group insurance plan and RRSP.   Up to 40% off Simons purchases.   To apply for this unique opportunity, please fill the form below.

Application Medium:

• Apply via the web

Apply Online

Hours Per Week:   15

Type of Work:   0-2 years experience required

Taking on a role as an ambassador while ensuring the company's security is possible! Our Loss Prevention Agents actively contribute to the smooth operation of the stores. They act as resource persones for all staff members. Our Agents hold a stimulating and active role that directly contributes to the company’s performance. Key Responsibilities: Ensure the safety of people and premises. Act as the first responder in emergency situations. Detect shoplifting. Make arrests in collaboration with police authorities, in accordance with the law and Simons procedures. Write reports and produce identification cards for staff members. Desired Profile: Being an empathetic, caring, and disciplined person. Demonstrating great resourcefulness and the ability to handle multiple responsibilities. Having relevant professional experience in a similar role is an asset. Candidates must be able to communicate in the official language of the province of the Simons store for which they are applying.  Quebec: French  Ontario, Alberta, British Columbia and Nova Scotia : English  Benefits Available:   A telemedicine service and Employee and Family Assistance Program.   Group insurance plan and RRSP.   Up to 40% off Simons purchases.   Apply online by filling out the form below to take advantage of this career opportunity.  

Application Medium:

• Apply via the web

Apply Online

Hours Per Week:   40

Type of Work:   0-2 years experience required

Taking on a role as an ambassador while ensuring the company's security is possible! Our Loss Prevention Agents actively contribute to the smooth operation of the stores. They act as resource persones for all staff members. Our Agents hold a stimulating and active role that directly contributes to the company’s performance. Key Responsibilities: Ensure the safety of people and premises. Act as the first responder in emergency situations. Detect shoplifting. Make arrests in collaboration with police authorities, in accordance with the law and Simons procedures. Write reports and produce identification cards for staff members. Desired Profile: Being an empathetic, caring, and disciplined person. Demonstrating great resourcefulness and the ability to handle multiple responsibilities. Having relevant professional experience in a similar role is an asset. Candidates must be able to communicate in the official language of the province of the Simons store for which they are applying.  Quebec: French  Ontario, Alberta, British Columbia and Nova Scotia : English  Benefits Available:   A telemedicine service and Employee and Family Assistance Program.   Group insurance plan and RRSP.   Up to 40% off Simons purchases.   Apply online by filling out the form below to take advantage of this career opportunity.  

Application Medium:

• Apply via the web

Apply Online