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  • Hours Per Week:   40

    Type of Work:   2-5 years experience required

    Who We Are: Reformation is a fast-growing company that proves fast fashion and sustainability can coexist. With both our HQ and our own factory based in Los Angeles, we combine stylish, vintage-inspired designs with sustainable practices. We release limited-edition collections every week on our website and in our brick and mortar stores. We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education. Being naked is the #1 most sustainable option. We're #2. Sales Supervisor: No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals. Reporting to the Store Manager, essential responsibilities include but are not limited to: What You’ll Do: Consistently meet and exceed sales goals Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships Contribute to a technology led in-store experience for customers that both surprises and delights them Maintain extraordinary customer experience feedback scores on service evaluation through NPS. Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products. Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in-store leadership Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership Maintain seamless store operational procedures, maintain weekly workflow. Support merchandising presentation strategy and concept standards, lead and train staff as needed Provide real-time and weekly feedback on sales, product and allocation to in store leadership based on sell through and customer feedback Uphold and lead by example with all policies and procedures Display a dedicated approach to motivate and support sales associates Onboard new hires while providing in the moment coaching to improve performance of existing associates Contribute and lead through training and customer experience programs Maintain and manage a professional, healthy, and productive work environment alongside team in store What you’ll bring: Minimum of 3 years Retail Experience required. Experience working with a sales or retail organization and/or operationally intensive business. Ability to work in a fast-paced and ever-changing environment Strong interpersonal skills and the ability to interact effectively with diverse personalities Driven approach to take on new challenges with the self-motivation for your work and career Excellent communicator with a passion for people An effective and expedient problem-solver with a keen attention to detail Positive attitude and feels there is no task too small and no task too large Full Time, Hourly Available to work a minimum of 30 hours per week, but up to 40 hours per week Daily open availability across a full 7 day work week Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) References required Benefits & Perks: Health, vision, and dental insurance for eligible employees Paid vacation, sick, holidays & volunteer time-off for eligible employees Mission based company + casual and entrepreneurial work environment 401K with company match Clothing discount To Apply: Please submit your resume and a short cover letter through the 'careers' section on our website telling us about yourself and why you are a great fit for Reformation!

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  • Hours Per Week:   20

    Type of Work:   No experience required

    Are you looking for an opportunity to work with sales in a cutting-edge, global, luxury fashion-house? We are currently looking for part-time Client Advisors for our first Retail store in Canada, within the Yorkdale Shopping Centre, Toronoto. The role As Client Advisor at Acne Studios you will be responsible for creating sales and business results along with a superior customer experience. We work with well-developed sales and customer relationship building processes. Your main tasks will be to care for our customers in the studio but also through the whole customer cycle to create sales and loyal customers. As Client Advisor you will support in delivering a superior customer experience through securing stock-taking, pricing, stacking and displaying the studio. You will also support in maintaining high quality administrative procedures for the studio. You will get to work in a global company with an international customer base in a team with dedicated and passionate colleagues. Our focus is to work closely with customers, building long-term relationships and you will receive a comprehensive training in retail sales. You We are looking for you who are passionate about fashion, the Acne Studios brand and driving sales and creating results. You need to have previous proven retail, CRM and client telling experience. You also need to be fluent in English. As a person you are highly-motivated with the ability to take own-initiative to solve issues while also being a supportive team-player with a desire to collaborate. You are social and out-going with the ability and interest to create relationships with others and the curiosity to understand the customers’ needs. You have a mindset for creating quality and you are reliable and punctual. We believe that you who can work in a fast moving and dynamic environment and adapt to different customers and situations will be successful in this position. In the retail business you need to be flexible with your working schedule. Apply today! We interview candidates continuously. If we find the right candidate the position may be filled before the last day of application.

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  • Hours Per Week:   40

    Type of Work:   0-2 years experience required, 2-5 years experience required

    Toronto is the home to our very first Canadian Flagship Golden Goose boutique. We are searching for a positive, motivated, experienced full-time Sales Associates to join our Toronto Team! #GoldenFamily #BeYOUnique! Responsibilities: -Opening and closing duties -POS, basic cash procedures and functions -Meet and maintaining personal sales goals and requirements -Working in an intimate group as a team player -A strong ability to clientele, follow-up, client reach out -Communicate product knowledge and accurately describe items with clients -Upholding the Golden service standards and Manifesto at all times -Guarantee proper brand storytelling with customer by understanding and upholding the Golden Goose brand values -Become a Golden Goose ambassador -Stock and shipment duties along with stockroom organization -Basic understanding in Word Document and Excel -Anticipate and cater to customer needs with a high level of customer service -Motivated, easily adaptable to high-slow paced environment Please submit al inquiries and CV via email to: s.cheung@flag-ggdb.com

    Application Medium:

  • Hours Per Week:   40

    Type of Work:   No experience required

    Are you looking for an opportunity to work with sales in a cutting-edge, global, luxury fashion-house? We are currently looking for full-time Client Advisors for our first Retail store in Canada, within the Yorkdale Shopping Centre, Toronto. The role As Client Advisor at Acne Studios you will be responsible for creating sales and business results along with a superior customer experience. We work with well-developed sales and customer relationship building processes. Your main tasks will be to care for our customers in the studio but also through the whole customer cycle to create sales and loyal customers. As Client Advisor you will support in delivering a superior customer experience through securing stock-taking, pricing, stacking and displaying the studio. You will also support in maintaining high quality administrative procedures for the studio. You will get to work in a global company with an international customer base in a team with dedicated and passionate colleagues. Our focus is to work closely with customers, building long-term relationships and you will receive a comprehensive training in retail sales. You We are looking for you who are passionate about fashion, the Acne Studios brand and driving sales and creating results. You need to have previous proven retail, CRM and client telling experience. You also need to be fluent in English. As a person you are highly-motivated with the ability to take own-initiative to solve issues while also being a supportive team-player with a desire to collaborate. You are social and out-going with the ability and interest to create relationships with others and the curiosity to understand the customers’ needs. You have a mindset for creating quality and you are reliable and punctual. We believe that you who can work in a fast moving and dynamic environment and adapt to different customers and situations will be successful in this position. In the retail business you need to be flexible with your working schedule. Apply today! We interview candidates continuously.

    Application Medium:

  • Hours Per Week:   40

    Type of Work:   0-2 years experience required, 2-5 years experience required

    We’re looking for a leader with a strong background in customer service to join our team! As the Store Manager, your focus will be to drive success and manage a passionate team. The key objective is to inspire a hardworking team, help grow the business, create a great customer experience, and hit sales targets. QUALIFICATIONS 2+ years in a customer service based roll POSITION DUTIES Recruit and hire a high performing sales team Serve as a brand ambassador by wearing product, providing company background, and product knowledge Manage performance of each staff member Opening and closing duties Lead your team by example Strive and exceed daily sales targets Analyze and implement changes when necessary to meet sales targets, re-merchandise, and replenish product levels. Share your expert product knowledge with team and customers Create and implement a strategy to run a successful store Have an open and positive relationship with your team, be available to have hard conversations when needed, and give constructive criticism Train staff on policies and procedure, expectations, brand culture, and customer experience Oversee the store - inventory counts, repairs, inventory transfers, back stock organization, incoming inventory, inventory counts, Keep the store organized and clean Communicate regularly with head office Create and manage store schedule, schedule conflicts, and staff purchases WHAT YOU’LL BRING Ability to work well with others in a professional environment Exceptional communication skills, both written and verbal Ability to thrive under pressure to meet deadlines and targets Excellent decision making and problem resolution skills Strong planning and time management skills Detail oriented, punctual, and organized Knowledge of google suite (drive, docs, calendar, mail) Drive to give exceptional customer experience Ability to lead and inspire a team Deep desire to put drive and effort into your work Passion for growing a small business

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  • Hours Per Week:   30

    Type of Work:   No experience required

    Full Job Description At Chick-fil-A Yorkdale Mall, the Team Member role is more than just a job, it's an opportunity. Get in on the ground floor and join our team with plenty of future leadership positions! You'll have the chance to work in a positive environment, experience intentional professional development, enjoy Sundays off, be paid a competitive wage, and accommodated with flexible scheduling. Join Our Chick-fil-A Team and Receive: Wage: $15.00/hr (Wage Increase to $16.50/hr upon completing 90 Day Evaluation) Team Member driven availability. Meal Discounts Leadership and Professional Development Opportunities Scholarship opportunities of $2,500 per year. (In 2019, Chick-fil-A was proud to award $15.34 million to more than 6,000 Team Members. Experience: No Restaurant Experience Required. Availability 30 to 40 Hours, at least 3 weekdays + Saturday (3-4 days). General Responsibilities Embody the Mission & Core Values of Chick-fil-A Yorkdale Mall. Use our CORE 4 model Provide Second Mile Service, going above and beyond to ensure excellent customer service. Rigorously adheres to food safety and restaurant security policy. Handle customer inquiries, questions, and complaints. Retaining and following all restaurant policies, procedures, and requirements. Know all relevant standard operating procedures and pass required assessments or activities with 80% or higher. Consistently follow all cash handling policies. Consistently follow all food safety and physical safety policies. Quickly bag and deliver food with order accuracy Follow procedures to ensure Operational Excellence Raw, hot, and cold food production, meal assembly, and food and ingredient preparation. Maintains an exceptionally clean, safe, and sanitary work environment and works in a way that does not create a mess. Job Requirements: Hospitality Focused Mindset. Enjoys Fast-Paced Environments. Relates to others with sincere care and loyalty. Able to navigate and use POS touch-screen technology Able to stand and walk for long periods of time. Must be able to bend and lift loads up to 50lbs. Must be able to push and pull carts weighing up to 100 pounds. Leads with wisdom and humility in decision making. Works well independently and in a team environment. Embodies a servant spirit with strong sense of stewardship. Teaches and enriches others through leading by example. Demonstrates curiosity and growth mindset. Driven equally by creating positive results and relationships. Application Process: Please leave your resume with a manager onsite. You’ll be invited to schedule an interview with our team. Spots fill up quickly on a first-come-first-serve basis. We’re looking forward to talking to you soon! Job Type: Full-time Salary: $15.00-$16.50 per hour

    Application Medium:

  • Hours Per Week:   40

    Type of Work:   5+ years experience required

    Are you ready for an exciting new opportunity to work as a Boutique Manager for TAG Heuer? Our watches and chronographs are an authentic concentration of innovation, design and engineering for bold, open minded, and self-confident people who are connected to the future. We are seeking a dynamic, innovative, ambitious, results-driven, and experienced Boutique Manager that can ensure the store’s success through team performance and motivation, client-centric mindset, community engagement, and event conceptualization and execution. If you’re excited to lead TAG Heuer’s Yorkdale Boutique, we want to connect! Please submit your resume for immediate review. POSITION SUMMARY The Boutique Manager oversees all aspects of the retail store operations and leadership for the Sales Associate team. The successful candidate will possess the ability to: · Manage profitability, business planning and sales forecasting · Elevate and empower a team · Deliver entrepreneurial solutions to strategic challenges through self-driven innovation STRENGTHS FOR SUCCESS Defines strategies for maximizing sales and profits within the boutique Motivates selling specialists through accountability and empowerment Has a vision of how to create loyalty to the TAG Heuer brand Understands and builds connections within the broader community and market Collaborates to build viable marketing and event concepts Brings 360 leadership skills every day Negotiates and resolves conflicts with agility, empathy, and confidence High level communication skills with team members, customers, and corporate support Dedicated to meeting the expectations and requirements of internal and external clients REPORTING RELATIONSHIPS This position reports to the VP of Retail ESSENTIAL JOB FUNCTIONS Sales Generation: * Achieves annual sales targets by focusing on store associate individual performance targets, clienteling, product training, inventory management and product positioning · Analyzes available sales reports and data to determine the needs of the business and set business strategies · Sets individual sales goals for Sales Associates, ensuring goals reflect store business goals and continuously motivates staff to meet assigned sales and productivity goals · Actively coaches team to enhance client discovery and relationship management · Delivers product knowledge and sales techniques in order to maximize sell-through · Demonstrates an in-depth knowledge of the merchandise; ensures selling staff is fluent in all aspects of product knowledge · Demonstrates sales leadership for staff by playing a leading role on the selling floor Client Experience and Engagement: · Ensures all Sales Associates provide the highest level of customer service · Directs clienteling program in store creating an appointment driven business · Manages client database and utilizes information to increase sales and client contact · Resolves all client concerns and complaints quickly and effectively · Assists Sales Associates with ad hoc customer service issues · Delivers consistent elevated hosting in store · Manages annual marketing budget – formulates marketing strategies, works closely with corporate-based marketing teams to drive approved concepts through to completion (evaluates ROI of each initiative) * Formulates event ideas for VP, Retail’s review; executes approved initiatives * Works closely with corporate-based public relations team to execute in-store press and brand events Operations: · Controls store expenses and maintains budgets continually striving to reduce costs · Schedules staff to maintain adequate floor coverage while maintaining payroll budgets as a percentage of sales · Ensures cash control procedures are properly followed · Communicates inventory needs to support business goals and monitors the movement of all inventory (executes all shipping/receiving policies and procedures) · Meets inventory accuracy and shrink requirements. Conducts daily inventory counts and compares in-store quantities to POS system data. Reconciles all discrepancies with home office daily · Ensures staff is trained in all areas of appropriate register usage and maintenance · Ensures facility maintenance, presentation and organization · Exhibits proficiency in computer programs used by the company including: Word, Excel, PowerPoint and POS system Merchandising/Visual: · Implements and maintains all merchandising directives and ensures execution of effective merchandising strategies · Ensures the selling floor is neat, clean, organized and displays, fixtures and show windows are reflective of current visual direction Human Resources: · Recruits, trains, and develops a diverse top tier team · Ensures any open positions are filled in a timely manner with high potential talent · Supports, implements and provides follow-up for all training programs, seminars, etc. · Continually gives feedback coaching the team in the moment · Creates accountability via monthly touchbases and provides constant feedback to ensure results · Proactively and effectively addresses any human resources related matters partnering with HR when necessary Ensures integrity of Sales Associate timekeeping and the related payroll processing of associate punches KNOWLEDGE, SKILLS & ABILITIES Ø Minimum of 5 years store management experience encompassing above essential functions Ø Experience working in a luxury retail environment Ø Track record of increasing sales and build revenue and profitability Ø Demonstrated ability to develop a business through client engagement leveraging data, promotional and event strategies Ø Experience with training, developing and retaining sales staff Ø Robust skillset in Excel, PowerPoint, and other business software Ø Ability to adeptly manage multiple projects simultaneously with strong attention to detail Ø Demonstrated ability to communicate with customers, co-workers, and business contacts in an engaging, empathetic, and professional manner Ø Ability to work independently with minimal supervision Ø Agility and flexibility in handling complex challenges Equal Employment Opportunity The Company provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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  • Hours Per Week:   40

    Type of Work:   2-5 years experience required

    Core Responsibilities: As a Floor Manager, you will need the energy, enthusiasm and tenacity to influence a team , leading them to success across our busy shop floors. Your role will involve balancing store deadlines and daily operations while prioritizing our customers and the in-store shopping experience. Your day to day will be spent setting the stylist teams up with the daily store targets and priorities, reviewing store commercials and visuals, with quick reaction to trade trends, while also ensuring the right product, right place and right time through good planning and communication with all team members. This is the first step into leading a team, you will be accountable for day to day managing of the store under the supervision of the ASM and SM. Requirements ⦁ Always acts with integrity, honesty and demonstrates behaviors consistent with our brand values. Your commitment, passionate and driven attitude will help you to lead your team of stylists to achieve the best in every step of the way ⦁ Passionate, driven to succeed and meet the required standards and targets ⦁ You live and breath the AllSaints values and behaviors and can confidently explain these expectations to other members of the team ⦁ People management & customer centric - proven ability to coordinate team members effectively to deliver on daily tasks, business targets and meet customer expectations ⦁ You will be able to engage, encourage and influence staff to grow, develop and succeed, every step of their way ⦁ A confident, trustworthy and hardworking leader - your team love to work with you and for you and demonstrate these behaviours even in your absence ⦁ Have a positive, can do approach in order to handle any challenging situations with the right character and temperament to get the best outcome possible ⦁ Willingness to work as part of the ‘bigger picture’ and ability to identify the business needs and opportunities, by staying commercial savvy and able to manage upwards where necessary

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  • Hours Per Week:   40

    Type of Work:   2-5 years experience required

    SUCCESS DESCRIPTION As a leader within Giorgio Armani Corporation, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will work with the General Manager to align the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate experience. As an Assistant General Manager, you will also provide input on merchandising, marketing, and client relationship strategies. Your daily presence on the sales floor will provide you the opportunity to understand the business on the front line, and you will have the opportunity to use the insights to improve the store’s business. You will help shape and execute store strategies to build trusting relationships with clients and associates to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team. To succeed in this role you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change and results oriented. As a key support for the General Manager, you will also be responsible for the end-to-end management of the store and its team, including labor and supply budget. DUTIES & RESPONSIBILITIES DRIVE RESULTS ▪ Inspire sales team to drive revenue to achieve or exceed sales plans and profitability expectations for the store ▪ Execute strategies and associate goals to maximize store sales and create action plans to meet commercial objectives ▪ Leverage awareness of market, competitors and local client activation strategies to analyze business relative to competitive landscape and local trends ▪ Provide input into merchandise strategy based on local needs to support sales strategies EXCELLENCE IN CLIENT EXPERIENCE ▪ Build exclusive, long-lasting, trusting relationships with clients by leveraging Client Relationship Management (CRM) strategies to ensure reachability expectations are met ▪ Promote a client centric sales experience that is representative of the brand and achieves Key Performance Indicators (KPIs), i.e. Conversion and UPT targets ▪ Ensure team is establishing connection with clients in line with brand and selling ceremony expectations (Client Journey) to build relationships and drive client retention ▪ Coordinate OMNI channel and client initiatives (CRM) aligning team on in-store execution TALENT MANAGEMENT ▪ Responsible maintaining a positive and energetic team culture, with a high performing sales team ▪ Motivate team through positive feedback and celebrate individual/team accomplishments ▪ Partner on Talent Acquisition for store, proactively recruiting and identifying candidates that reflect our expectations of client experience and brand ▪ Responsible for the end-to-end Associate experience, ensuring onboarding to off boarding and all phases in between are managed to standard. Focused attention on implementation and follow-up on all training programs, including Product Knowledge and Client Service ▪ Maintain a frequent cadence for reviewing associate performance and take thoughtful action to quickly hold associates accountable for results in partnership with the General Manager and Human Resources VISUAL ▪ Ensure visual merchandising and presentation reflects brand standards and compliance to directives ▪ Execute all corporate merchandising directives ▪ Analyze product results across all departments to evaluate successes and opportunities, and action plan to drive growth or course correct where needed in partnership with General Manager ▪ Ensure the selling floor is neat, clean and organized and reflects the correct visual image OPERATIONAL EXCELLENCE ▪ Accountable for operational excellence, including achieving Inventory targets ▪ Responsible for effectively communicating with appropriate business partners, as it relates to inventory matters (capacity, allocation and logistics) ▪ Ensure up-to-date permits and inspection certificates are available in-store ▪ Ensure proper and efficient maintenance of all back of house systems inclusive of receiving stock shipments, transfers, markdowns and handling of defective merchandise ▪ Ensure the compliance of all company policies and procedures EXPENSE OPTIMIZATION ▪ Support General Manager in achieving store Profit & Loss results, specifically revenue and labour expense ▪ Manage store schedule ensuring talent is planned to drive sales and meet client experience needs ▪ Share insights based on analytics to influence store budgets and staffing structures MANAGER-ON-DUTY ▪ Set the example and act as the Manager-On-Duty (MOD) delivering a strong client experience and achieving sales targets through the sales team for a given period of time ▪ Lead the team that delivers the experience, every day with every visitor. Acts as the ambassador for the brand and sets this expectation for each of the associates. Creates brand awareness, motivates people, and delivers financial results. QUALIFICATIONS & SKILLS ▪ Minimum Three (3) years of experience in similar retail management field ▪ College/Post-Secondary degree preferred ▪ Excellent communication (verbal and written) skills and the ability to influence partners and motivate direct reports ▪ Demonstrated experience in executing Sales Management Trainings and Presentations ▪ Proficiency with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint ▪ Open availability and able to work a flexible schedule, including holidays, nights and weekends ▪ While not required, Italian, Spanish, French, Mandarin or other language skills are considered a strong asset PHYSICAL DEMANDS ▪ Sitting at desk – Frequent ▪ Standing/Walking within store environment – Frequent ▪ Lifting/Carrying up to 50 lbs boxes, mannequins & other items – Occasional ▪ Push/Pull moveable shelving and doors – Occasional ▪ Climbing stairs and ladders – Occasional ▪ Reaching below/above should to reach higher items on shelves – Frequent ▪ Fine Motor Tasks: computer use, garment steaming, applying removing sensor tags etc. - Frequent ▪ Auditory & Vision: hear & see safety signals, read labels, registers, computers etc. - Constant COGNITIVE DEMANDS ▪ Communication: verbal & writing – Constant ▪ Supervise Teams: direct team members, monitor performance, ensure safety – Constant ▪ Plan: strategize to drive business – Constant ▪ Fine Audit/Analysis: accuracy of transactions, inventory etc. – Frequent ▪ Administrative Tasks: various – Frequent

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  • Hours Per Week:   40

    Type of Work:   0-2 years experience required

    You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

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  • Hours Per Week:   20

    Type of Work:   No experience required

    visit us in store with your resume today!

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  • Hours Per Week:   20

    Type of Work:   2-5 years experience required

    Are you someone who is passionate about following the latest fashion trends? Does leading a team excite you? Than this opportunity is for you! As a Team Lead, you will report to the Store Manager and support the Management Team in creating a team environment, which fosters inclusivity and positive connections. You will strive to achieve store success by directing and leading the team to achieve store objectives, which include sales and profit goals, recruiting, performance management, training, and development. Your ability to adapt to various situations, environment, challenges, job duties and work schedules will be crucial to your success. Day in the life (What you will do): Ensure store is achieving company objectives and KPI goalsProvide store leadership by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and schedulingImplement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shopCoach, mentor and provide on the spot feedback to team members.Maintain an effective and open line of communication with Store Manager and District Manager.

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