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Description
Our Brand:
MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting-edge techniques. Today, through its association with music, art, travel, and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation – MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries.
MCM is currently distributed online and in 650 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more.
For further information about MCM: www.mcmworldwide.com
Working with us:
With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization. To uphold the culture & value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards.
Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live. MCM’s commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized. We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person.
Position Overview:
As a Supervisor, you will be an integral part of MCM’s retail leadership team. The Selling Supervisor’s primary responsibility is to provide the highest level of customer service by demonstrating advanced product knowledge, build quality customer relationships that result in increased sales and repeat business. The Selling Supervisor is expected to be the link between the management team and the sales associates and assist in performing a wide range of functions from maintaining a clientele book, to merchandising the sales floor, and motivate employees on objectives sales to exceed goals.
The ideal candidate is a quick thinker, friendly with excellent customer service skills. Possess at least two years previous luxury retail experience in a similar or supervisory role.
Requirements
Key Responsibilities:
Support store manager with management and coordination of the daily operations of the store.
Perform functions such as opening/closing, checking in merchandise and preparing and making deposits as needed.
Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
Coach sales staff.
Engaged in promoting and selling products to ensure customer satisfaction.
Assists Store Director with operational excellence.
Experience & Key Competencies:
Must possess a minimum of 2 years luxury retail experience in similar role.
Must possess and consistently exhibit the competencies relative to the position.
Demonstrates an inspirational attitude that contributes to a positive team environment.
Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
Ability to learn and adapt quickly in a fast-paced environment.
Strong interpersonal and communication skills
Ability to operate independently and with discretion and work effectively under pressure.
Excellent Skills in operating personal computers, POS systems, and various software packages including MS office.
Ability to influence and negotiate
MCM Worldwide has an excellent opportunity for the ideal candidate to join a world renowned, international cosmopolitan organization with over 40 years of personal style and expression.
Our luxury brand specializes in manufacturing sophisticated leather goods, such as handbags, small leather goods, luggage and clothing.
A long-time favorite of international royalty, celebrities and VIPs, is embarking on a dynamic stage of global expansion. The brand has beautiful architect-designed boutiques in cities such as London, Berlin, Athens and Beijing, and is sold by prestigious retailers in key markets such as the USA, Canada, the UK, Russia and Dubai, as well as Italy and Germany. We are a worldwide company with over 70 stores in nearly 35 countries and eight offices all over the world.
If you have the drive and desire to succeed with a world renowned, cosmopolitan organization, you are the person we seek!
Requirements:
Responsibilities Include:
Responsible for providing exceptional sales and customer service.
Initiates and builds relationships and core personal business through creative selling and use of client-book, mailings, and completes sale through post sale follow up.
Exceed monthly sales goals on a consistent basis, establish weekly sales plan and selling strategies
Assists in maintaining the visual and general maintenance of the selling floor
Handle customer’s repairs and advised clients about best fit of pieces according to clients’ needs and as such created new custom design pieces
Assist in the maintenance of all inventory in the stockroom and on the selling floor
Desired Skills & Experience
Minimum of two years’ experience in luxury retail environment, required.
Excellent interpersonal and communication skills are required
Strong understanding of Customer Service needs and Customer (internal and external) priorities
Ability to thrive within a high paced environment, ability to multi-task with ease.
A positive, outgoing, high energy personality that is entrepreneurial and sales focused.
Computer skills to include operation of retail point of sale system, Word, Excel and email
Must possess a strong desire for fashion, and be results driven.
We are seeking enthusiastic, ambitious and dynamic people. • Min 1 year of Store manager experience. Consistently provide exceptional client service, and achieve individual quantifiable sales goal. • Builds relationships by keeping in touch and following up. • Possess great communication skills. • Positive attitude and energy and be a multi-task worker and proactive • Detail oriented and available to work a flexible schedule including nights and weekends. •
We are seeking a dynamic and enthusiastic Part-Time Client Advisor to join our growing team. As a Client Advisor, you will play a pivotal role in providing an exceptional shopping experience for our clients. Your passion for luxury florals, attention to detail, and friendly demeanor will be key to your success in this role.
Responsibilities:
– Greet and assist clients as they enter the boutique.
– Provide personalized recommendations and assistance in selecting the perfect floral arrangements.
– Maintain a deep knowledge of our product offerings and seasonal collections.
– Process sales transactions accurately and efficiently.
– Handle customer inquiries, resolve issues, and ensure customer satisfaction.
– Assist with visual merchandising and maintaining an inviting store environment.
– Participate in regular team meetings and contribute to a positive work atmosphere.
Qualifications:
– Previous retail or customer service experience preferred, but not required.
– Passion for luxury florals and a keen eye for design.
– Excellent communication and interpersonal skills.
– Enthusiasm for providing outstanding customer service.
– Ability to work in a fast-paced environment.
Flexibility to work weekends and holidays as needed.
Benefits:
– Competitive hourly wage.
– Employee discounts on our luxury floral arrangements.
– Opportunity to work in a creative and beautiful boutique setting.
– Training and development opportunities.
How to Apply: If you are passionate about luxury florals and customer service, we would love to hear from you! Please submit your resume to reena@prairiesandpetals.com.
We are seeking enthusiastic, ambitious and dynamic people. • Min 1 year of assistant manager experience. Consistently provide exceptional client service, and achieve individual quantifiable sales goal. • Builds relationships by keeping in touch and following up. • Possess great communication skills. • Positive attitude and energy and be a multi-task worker and proactive • Detail oriented and available to work a flexible schedule including nights and weekends. •
Greeting guest and providing friendly service from beginning to end.
Take and deliver drink/food.
Provide suggestions to our guests.
Good time-management skills.
Able to work in a fast paced restaurant.
Great interpersonal and communication skills.
Team player.
Able to work independently.
MUST be smart serve certified.
Can work a combinations of shifts weekday am/pm and weekends am/pm.
