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    • Where can I redeem an Oxford Gift Card PLUS?

      Oxford Gift Card PLUS can be used to purchase merchandise and services from participating merchants within any one of the Oxford Properties Shopping Centres, Urban Retail Centres, select Fairmont Hotels & Resorts, Park Hyatt Toronto and InterContinental Toronto Centre. It can also be used to purchase flights on Porter Airlines. For a list of participating retailers, click here. Locations include: ONTARIO – Scarborough Town Centre, Scarborough; Upper Canada Mall, Newmarket; Hillcrest Mall, Richmond Hill; Yorkdale Shopping Centre, Toronto; Square One, Mississauga. ONTARIO URBAN RETAIL – Richmond-Adelaide Centre, Metrocentre, WaterPark Place, Toronto. ALBERTA – Southcentre Mall, Calgary; Kingsway Mall, Edmonton. ALBERTA URBAN RETAIL – Bow Valley Square, Centennial Place, Devon Tower, Millennium Tower, Calgary. BRITISH COLUMBIA URBAN RETAIL – MNP Tower, Oceanic Plaza, Vancouver. QUEBEC – Les Galeries de la Capitale, Quebec. TRAVEL – Park Hyatt, InterContinental Toronto Centre, Toronto; Fairmont Resort Chateau Lake Louise, Lake Louise; Fairmont Resort Jasper Park Lodge, Jasper; Fairmont Resort Ban Springs Hotel, Ban; Fairmont Resort Chateau Whistler, Whistler; Porter Airlines. NOTE: Merchant acceptance list is subject to change; please check with Guest Services at the property for the most up-to-date version of the list. Oxford Gift Card PLUS can be used anywhere VISA cards are accepted within our centres.

    • I received an Oxford PLUS Gift Card as a gift, do I have to use it at the mall where it was purchased or can I use it at any Oxford location?

      You can use the gift card at any of our shopping centers or Oxford locations. For any other questions, please contact customer service at your local mall or email us at: ccsupport@oxfordproperties.com

    • Can I use my gift card online?

      Gift cards can only be used at Oxford Shopping Centres, Porter Airlines, and hotel partners. They cannot be used for online transactions at this time.

    • Do I need to use the gift card at the shopping centre it was purchased at, or can I use it at any Oxford Shopping Centres?

      You can use it at any of our Oxford Shopping Centres, hotel partners or Porter Airlines.

    • How do I use my eGift card?

      Bring your eGift card to any Oxford Shopping Centre to redeem for a physical gift card at Guest Services. Only $9,999 in eGift cards can be redeemed per customer per day.

    • How much money can I put on an Oxford Gift Card PLUS?

      You can purchase an Oxford Gift Card PLUS card in any dollar amount you choose from $10 to $2,500. There is a daily maximum purchase limit of $9,999 per person per day. Aggregate purchases of $10,000 or more require a High-Value transaction pre-approval process and are subject to a waiting period. Details available upon request. Payment can be made via Credit card, electronic funds transfer (EFT) & wire transfer. Higher purchase limits apply to online orders made with a pre-approved corporate gift card account.

    • What happens if I need to return something, I purchased with my Oxford Gift Card PLUS?

      Be sure to keep your Oxford Gift Card PLUS in case you need to return merchandise for credit. However, it is important to remember that merchandise return and refund policies vary by merchant. If a credit is issued to the cardholder, the credit may not be added to the available funds for up to seven business days depending on the process followed by the vendor. Check your balance regularly online to determine when your card has been credited for the return.

    • How can I check the balance on my Oxford Gift Card PLUS?

      There are three ways you can keep track of your balance: Check online, call the toll-free number located on the back of the card to make automated balance inquiries or stop by Guest Services at your nearest Oxford Shopping Centre. Please note that retailers do not have access to see the remaining balance on your card.

    • Why was my online order declined/why did my online order fail?

      Check all information entered. Ensure the billing name and address are the same as your credit card name and address. If further assistance is required, please email us at ccsupport@oxfordproperties.com.

    • For a Full List of FAQ's - Please Click the Link Below

      All FAQ's are available here. 

    Image of a Yorkdale gift card About Oxford Gift Card Plus
    • Accepted at over 10 major shopping centres & office properties across Canada

    • Book Flights on Porter Airlines
      *Please note Porter Airlines Oxford Gift Card acceptance is currently unavailable.

    • For all gift card inquiries, please email giftcards@oxfordproperties.com

    • Can be used to stay at select Fairmont Resorts, Park Hyatt Toronto and Intercontinental Toronto

    • Enjoy no fees, no expiry date, & no depreciation