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  • Type of Work:   2-5 years experience required

    diptyque- Luxury Fragrance House has established itself as one of the leading, innovative brands in the home and personal fragrance market today. We are recruiting an experienced boutique manager, to develop and manage all aspects of the business, while upholding the highest level of customer service within our boutique. Job responsibilities include, but are not limited to: Drive store sales results to reach goals daily and achieve company targets Assist with team recruitment, training, and developing an effective sales team Coach and develop successful associates Effective communication with all levels of upper management Manage staff scheduling and approve weekly payroll Provide constructive feedback, resolve all concerns and take disciplinary action as needed Maintain strong product knowledge of the brand Implement and maintain visual and merchandise standards Build and maintain strong relationships with the team, customers, and colleagues Prepare daily, weekly, and monthly reports Suggest and implement business plans that will increase profitability Develop and execute store events Ensure company policy and procedures are adhered to Oversee store operations, including, but not limited to maintaining stock (organization, replenishment, and inventory control) and store cleanliness and general housekeeping Ad hoc projects as assigned Job Requirements: Previous luxury retail experience a must; Familiarity with this particular customer base a strong plus Strong business accountability and follow through Proven ability to drive sales results Coaching and staff development experience Experience creating and maintaining a strong clientele base Strong communication skills, both written and verbal Flexibility to work nights and evenings as needed

    Application Medium:

    • Apply via the web
    Apply via Email
  • Type of Work:   2-5 years experience required

    Are you passionate about your skincare routine? Do you want to share that passion with others? If the answer is yes, we want you to join our family at Kiehl’s! We are an ever-growing company with an entrepreneurial spirit, dedicated to first class skincare services, personalized customer experiences, and giving back to the communities we serve through unique philanthropic initiatives. If you share our ideals, we invite you to join our team! * Must be 18 years or older with high-school Diploma or Equivalent * Must have 2+ years of retail experience * Management experience an asset. * Must be resourceful, flexible, and have the ability to solve problems in a timely manner. * Must be available to Help work evenings and weekends * Must be able to work on the sales floor for extended periods and lift up to 25 lbs. on a regular basis * English Mandatory, Mandarin an asset

    Application Medium:

    • Bring your CV and personal letter directly to the store
    • Apply via the web
    Apply via Email
  • Type of Work:   No experience required

    Application Medium:

    • Pick up an application form in store
    Apply via Email
  • Type of Work:   No experience required

    Subway Restaurant is Hiring Full/Part Time!!! Experience Preferred But Not Necessary. We are looking for reliable and self-motivated, passionate, responsible, customer focused individuals who are looking for a rewarding career in the food service industry.The Sandwich Artist greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position. Crew member exhibits a cheerful and helpful manner while greeting guests and preparing their orders.Please email resume to: sub25465@hotmail.com. Yorkdale Mall: 3401 Dufferin St, Toronto, ON M6A 2T9 and Downtown Location: 200 Front St W C-004, Toronto, ON M5V 3K2

    Application Medium:

    • Bring your CV and personal letter directly to the store
    Apply via Email
  • Type of Work:   2-5 years experience required

    diptyque- Luxury Fragrance House has established itself as one of the leading, innovative brands in the home and personal fragrance market today. We are recruiting an experienced Assistant Boutique Manager to assist the Boutique Manager. The ABM will represent the brand as a diptyque Ambassador by being a dynamic and inspiring leader possessing a strong background in relationship building skills, with both external and internal clients. OVERVIEW: The Assistant Boutique Manager is a preparatory role to the Store Manager and parallels the FM’s leadership presence. The ABM is a transformative leader, who serves as the key strategic partner to the Flagship Manager on all facets of the operation of their store. This individual is responsible for the development of a subset of selling leadership while indirectly leading all frontline leadership toward common goals. The ABM sets the standard for an outstanding customer shopping experience and drives the engagement of their team while strengthening relations and team spirit across the business. ESSENTIAL FUNCTIONS: Deliver performance metrics to plan in store. Analyze store metrics and partner with FM to drive sales with both internal and external clients. Contribute to daily/weekly/monthly business analysis and reporting. Cultivate a customer centric store culture; be a vocal advocate for needed improvements to support the in-store customer experience. Actively model outstanding customer care; participate in and lead the execution of top customer strategies. Achieve CRM KPI targets. Assist Store Manager with the development and implementation of Retail Action Plan. Provide constructive feedback to Management on Store performance. Execute merchandising strategies and provide suggestions based on sell-through Partner with FM to drive Boutique Associate engagement by building teams committed to a diverse and inclusive environment, supporting a culture of learning and development, and providing consistent and feedback that drives employee engagement and retention. Partner with the FM to engage and develop client relationships through multiple channels. People Management when manager is absent (e.g. lead, motivate and coach team). Embody diptyque values in terms of grooming, language/storytelling and behaviors and ensures that the Staff is also aligned. Ensure diptyque’s positioning as a true luxury brand by providing the highest level of client care and satisfaction. Protect confidential company and/or client information. Be responsible for operations of store including but not limited to: opening and closing checklists, implementation and maintenance of company policies and procedures, cash handling, updating of store manual, relevant emergency procedures, employee training and education. Optimize store schedule, organize and plan activities ensuring that the available resources can manage the expected workload. Help prepare and animate daily briefings: Share and explain store performance + sales target on a daily basis to the team Communicate any information relative to diptyque/market/product/events Attend meetings and calls in manager’s absence. Stock management and product allocation. Assist in inventory optimization: monitor inventory levels (deliveries, saleables and non-saleables, transfers, warehouse returns). QUALIFICATIONS: Minimum of 3 years of sales management experience in luxury retail industry; beauty experience a plus Bachelor’s Degree in a related field is preferred; Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business; understanding of retail KPIs. Proven ability to drive positive customer experiences that build loyalty and deliver measurable results; Ability to manage competing priorities; be self-motivated, focused and proactive. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook; Industry awareness and strong business acumen; Strong verbal and written communication skills and excellent organizational skills; Passion for the Beauty and Fragrance Industry; Flexibility to work a retail schedule which will include evenings, weekends and holidays.

    Application Medium:

    • Apply via the web
    Apply via Email
  • Type of Work:   0-2 years experience required

    diptyque-- Our Luxury Fragrance House has established itself as one of the leading, most innovative brands in the home and personal fragrance industry today. We are recruiting a Full Time brand ambassador with relevant sales experience in the luxury sector for our Toronto location. The ideal candidate is sales and goal oriented and will assist in meeting and exceeding sales goals for our boutique. Responsibilities include but are not limited to: Purpose To acquire, cultivate and maintain relationships with our clients through deep product knowledge, personal engagement and luxury service. Enhance the client experience Greets and welcomes clients throughout all areas of the store Connects with clients in a genuine and meaningful way Provides clients advice and knowledge that they may not have realized they needed Makes every client interaction a personal and seamless experience Exhibits behaviors that support client satisfaction goal (KPI) Boost sales through omni channel and out of home base selling Educates self and client on merchandise, events, promotions, policy and services Demonstrates expert styling and brand knowledge Recommends merchandise based on expert product knowledge and client preferences, regardless of department or channel Graciously takes returns and offers options based on client’s needs Takes an omnitude approach to identify and recommend merchandise across all channels Utilizes selling tools and store technology to sell across all channels effectively Promotes benefits of the AYS program Achieves personal sales and boutique KPI goals Cultivate and grow client base Cultivates the client relationship through personalized connection Acquires and builds client base primarily through forming relationships with new clients and maintaining/retaining/building spend of existing clients Ability to strategize own business and be self‐motivated; takes initiative to increase individual productivity through out of home base selling and strong client relationships Utilizes digital tools to connect with clients, serve their needs, and follow up as necessary Proactively utilizes mobile devices and selling technology to communicate with clients and expand the business Champion operational excellence Assists in operational tasks (actively maintains selling floor, back-of-house, fills in stock, upholds health and safety precautions, assists with visual merchandising, returns merchandise to other departments) Follow and implement company policies and procedures Completes daily opening/closing checklists Contribute to team success Partners with others to provide the best client experience Actively creates a positive work environment through teamwork and collaboration Maintains positive working relationships throughout the company QUALIFICATIONS: Minimum of 3 years of sales experience in luxury retail industry; beauty experience a plus Proven ability to drive positive customer experiences that build loyalty and deliver measurable results Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook; Industry awareness and strong business acumen; Strong verbal and written communication skills and excellent organizational skills; Passion for the Beauty and Fragrance Industry; Flexibility to work a retail schedule which will include evenings, weekends and holidays.' 'Work Remotely No

    Application Medium:

    • Apply via the web
    Apply via Email
  • Type of Work:   5+ years experience required

    Are you ready for an exciting new opportunity to work as a Boutique Manager for TAG Heuer? Our watches and chronographs are an authentic concentration of innovation, design and engineering for bold, open minded, and self-confident people who are connected to the future. We are seeking a dynamic, innovative, ambitious, results-driven, and experienced Boutique Manager that can ensure the store’s success through team performance and motivation, client-centric mindset, community engagement, and event conceptualization and execution. If you’re excited to lead TAG Heuer’s Yorkdale Boutique, we want to connect! Please submit your resume for immediate review. POSITION SUMMARY The Boutique Manager oversees all aspects of the retail store operations and leadership for the Sales Associate team. The successful candidate will possess the ability to: · Manage profitability, business planning and sales forecasting · Elevate and empower a team · Deliver entrepreneurial solutions to strategic challenges through self-driven innovation STRENGTHS FOR SUCCESS Defines strategies for maximizing sales and profits within the boutique Motivates selling specialists through accountability and empowerment Has a vision of how to create loyalty to the TAG Heuer brand Understands and builds connections within the broader community and market Collaborates to build viable marketing and event concepts Brings 360 leadership skills every day Negotiates and resolves conflicts with agility, empathy, and confidence High level communication skills with team members, customers, and corporate support Dedicated to meeting the expectations and requirements of internal and external clients REPORTING RELATIONSHIPS This position reports to the VP of Retail ESSENTIAL JOB FUNCTIONS Sales Generation: * Achieves annual sales targets by focusing on store associate individual performance targets, clienteling, product training, inventory management and product positioning · Analyzes available sales reports and data to determine the needs of the business and set business strategies · Sets individual sales goals for Sales Associates, ensuring goals reflect store business goals and continuously motivates staff to meet assigned sales and productivity goals · Actively coaches team to enhance client discovery and relationship management · Delivers product knowledge and sales techniques in order to maximize sell-through · Demonstrates an in-depth knowledge of the merchandise; ensures selling staff is fluent in all aspects of product knowledge · Demonstrates sales leadership for staff by playing a leading role on the selling floor Client Experience and Engagement: · Ensures all Sales Associates provide the highest level of customer service · Directs clienteling program in store creating an appointment driven business · Manages client database and utilizes information to increase sales and client contact · Resolves all client concerns and complaints quickly and effectively · Assists Sales Associates with ad hoc customer service issues · Delivers consistent elevated hosting in store · Manages annual marketing budget – formulates marketing strategies, works closely with corporate-based marketing teams to drive approved concepts through to completion (evaluates ROI of each initiative) * Formulates event ideas for VP, Retail’s review; executes approved initiatives * Works closely with corporate-based public relations team to execute in-store press and brand events Operations: · Controls store expenses and maintains budgets continually striving to reduce costs · Schedules staff to maintain adequate floor coverage while maintaining payroll budgets as a percentage of sales · Ensures cash control procedures are properly followed · Communicates inventory needs to support business goals and monitors the movement of all inventory (executes all shipping/receiving policies and procedures) · Meets inventory accuracy and shrink requirements. Conducts daily inventory counts and compares in-store quantities to POS system data. Reconciles all discrepancies with home office daily · Ensures staff is trained in all areas of appropriate register usage and maintenance · Ensures facility maintenance, presentation and organization · Exhibits proficiency in computer programs used by the company including: Word, Excel, PowerPoint and POS system Merchandising/Visual: · Implements and maintains all merchandising directives and ensures execution of effective merchandising strategies · Ensures the selling floor is neat, clean, organized and displays, fixtures and show windows are reflective of current visual direction Human Resources: · Recruits, trains, and develops a diverse top tier team · Ensures any open positions are filled in a timely manner with high potential talent · Supports, implements and provides follow-up for all training programs, seminars, etc. · Continually gives feedback coaching the team in the moment · Creates accountability via monthly touchbases and provides constant feedback to ensure results · Proactively and effectively addresses any human resources related matters partnering with HR when necessary Ensures integrity of Sales Associate timekeeping and the related payroll processing of associate punches KNOWLEDGE, SKILLS & ABILITIES Ø Minimum of 5 years store management experience encompassing above essential functions Ø Experience working in a luxury retail environment Ø Track record of increasing sales and build revenue and profitability Ø Demonstrated ability to develop a business through client engagement leveraging data, promotional and event strategies Ø Experience with training, developing and retaining sales staff Ø Robust skillset in Excel, PowerPoint, and other business software Ø Ability to adeptly manage multiple projects simultaneously with strong attention to detail Ø Demonstrated ability to communicate with customers, co-workers, and business contacts in an engaging, empathetic, and professional manner Ø Ability to work independently with minimal supervision Ø Agility and flexibility in handling complex challenges Equal Employment Opportunity The Company provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Application Medium:

    • Apply via the web
    Apply via Email
  • Type of Work:   0-2 years experience required

    Tumi Overview: Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold globally in over 75 countries through more than 1,900 points of sale. For more about TUMI, visit www.TUMI.com. Brand Detail: INTEGRITY Our standards are exceptional, and we stand by everything we do. PASSION We treat our products, people and clientele with the total dedication they deserve. INNOVATION When it comes to forward thinking, we are foremost. GLOBALISM We are all Global Citizens and look to contribute to a global community. ENTREPRENEURIAL SPIRIT Each of us is empowered to create personal and collective progress. Position Summary: As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand. Key responsibilities: Manages and coordinates the daily activities of the store and the daily activities of the sales staff while ensuring all are engaged in promoting and selling products to ensure client satisfaction. Ensures each client receives outstanding client service; greets and acknowledges every client and develops new client relationships to increase sales and build brand loyalty. Ensures our clients receive superior after sales service. Attains monthly sales goal and delivers increases in other KPI goals (conversion, UPT and DPT). Assists the Store Manager and Assistant Manager with training sales associates. Merchandises store as directed by visual guidelines and ensures that all stock is well maintained and in good condition. Qualifications: To be a great fit for the TUMI retail team, you: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment Are a team player who values a collaborative environment Possess a “client first” service mentality Have strong sales and client experience, particularly in the luxury market Can demonstrate proven success in meeting sales goals and achieving KPI’s Have a strong sense of integrity and an ability to lead by example Associate Benefits: Career pathing Training Paid time off Medical, dental, vision, life insurance Pet Insurance Tuition Reimbursement Work-life balance Tumi…..Perfecting the Journey

    Application Medium:

    • Bring your CV and personal letter directly to the store
    Apply via Email
  • Type of Work:   2-5 years experience required

    The Store Manager is an important role within our retail operations. You are responsible for the overall accountability of the success of our store. You will own the in store customer journey, the financial targets and delivery of business critical updates into the stores which are designed to drive sales. You’ll be spending the majority of your time on our busy shop floors, creating fun environments, while engaging team members and customers alike with your positive influence and energy. Upskilling and equipping team members with the available tools to succeed through clear communications and interaction will be key to delivering sales targets. Our stores are fast paced and constantly moving forward, and as store manager you’ll need lots of energy, passion and tenacity to deliver brand expectations. ⦁ You are customer and team centric and will have excellent people management skills; You strive to get the best from your team, identifying strengths and ability to put the passion of individuals before the task at hand. You have a proven ability to grow our talent with strong examples of team development and progression ⦁ Your enthusiasm and presence is felt across the store and through your team (even when you are not there). You possess strong relationship management skills, creating fun and inviting environments for both team and customers - you're a natural host of the party ⦁ An active profile of the brand, you network with confidence, building positive relationships with peers and brand leadership alike - you're on the radar ⦁ Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward.

    Application Medium:

    • Apply via the web
    Apply via Email
  • Type of Work:   0-2 years experience required

    Core Responsibilities As an AllSaints Stylist, you are the fundamental link between our products and customers. The majority of the day will be spent on your feet, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and clientele. You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensure our stores are looking fabulous at all times. You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in brand where opportunities to further progress in a career with AllSaints are there for the taking. Requirements ⦁ Charismatic and attentive; you'll constantly interact with customers from all over the world to provide an exceptional customer experience ⦁ Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike ⦁ Can do attitude and lots of energy - there's a lot of time spent on your feet on our busy shop floors ⦁ Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure ⦁ Tech savvy ; you'll be processing a lot of transactions and store deliveries using our in-store digital tools ⦁ Digitally engaged; you'll be actively aware of brand campaigns, look books and new product launches and a passionate advocate of our Google platform ⦁ Immaculate attention to detail ⦁ Confident, articulate and professional speaking abilities

    Application Medium:

    • Apply via the web
    Apply via Email
  • Type of Work:   2-5 years experience required

    Are you passionate about your skincare routine? Do you want to share that passion with others? If the answer is yes, we want you to join our family at Kiehl’s! We are an ever-growing company with an entrepreneurial spirit, dedicated to first class skincare services, personalized customer experiences, and giving back to the communities we serve through unique philanthropic initiatives. If you share our ideals, we invite you to join our team! * Must be 18 years or older with high-school Diploma or Equivalent * Must have 2+ years of retail experience * Management experience an asset. * Must be resourceful, flexible, and have the ability to solve problems in a timely manner. * Must be available to Help work evenings and weekends * Must be able to work on the sales floor for extended periods and lift up to 25 lbs. on a regular basis * English Mandatory, Mandarin an asset

    Application Medium:

    • Bring your CV and personal letter directly to the store
    • Apply via the web
    Apply via Email
  • Type of Work:   0-2 years experience required

    Are you passionate about your skincare routine? Do you want to share that passion with others? If the answer is yes, we want you to join our family at Kiehl’s! We are an ever-growing company with an entrepreneurial spirit, dedicated to first class skincare services, personalized customer experiences, and giving back to the communities we serve through unique philanthropic initiatives. If you share our ideals, we invite you to join our team! * Must be 18 years or older with high-school Diploma or Equivalent * Must have 2+ years of retail experience * Must be resourceful, flexible, and have the ability to solve problems in a timely manner. * Must be available to Help work evenings and weekends * Must be able to work on the sales floor for extended periods and lift up to 25 lbs. on a regular basis * English Mandatory, Mandarin an asset

    Application Medium:

    • Bring your CV and personal letter directly to the store
    • Apply via the web
    Apply via Email