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    Careers

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    • Type of Work:   0-2 years experience required

      Reporting to the Store Manager, the Cashier provides support to the Sales Associates. Responsible for warmly welcoming customers and efficiently processing transactions. What you’ll do : • Offer an exemplary client experience at all times; • Pleasantly deal with customers and handle the customers’ cash transactions; • Make sales referrals, cross-sell products and introduce new ones; • Guide customers provide relevant information and ensure satisfaction. • Greet customers when arriving or leaving the store; • Maintain clean and tidy checkout areas. What you’ll need: • 1-2 years’ experience in a store environment • Working experience in retail cashier or sales • Basic PC knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters, etc) • Strong communication and time management skills • Customer satisfaction-oriented • Sales skills

      Application Medium:

      • Bring your CV and personal letter directly to the store
    • Type of Work:   0-2 years experience required

      The Supervisor is responsible for continuously improving and developing specific management skills by taking ownership of the responsibilities assigned (i.e. Customer Service/ Merchandising/Operations) by the Store Manager and Assistant Store Manager. What you’ll do : • Meet and exceed store sales and target • Provide a continuous focus on customer service and product training • In the absence of the Store Manager and the Assistant Manager, the supervisor is the primary responsible to open and close the store, ensure the cleanliness, and the re-stocking • Provide a friendly environment by greeting customers, maintaining solid product knowledge and oversee the customer service provided by the store team • Support the Store Manager and the Assistant Store Manager ensuring company standards are followed including integrity and loss prevention What you’ll need: • 1-2 years’ experience in a store environment • Customer service and sales skills; • Positive attitudes and professional behaviors; • Communication skills and simple problem-solving skills related to basic customer service; • Good understanding of fashion trends (an asset); • Experience in visual merchandising (an asset).

      Application Medium:

      • Bring your CV and personal letter directly to the store
      Apply via Email
    • Type of Work:   0-2 years experience required

      Job Type: Sales Associate As a Sales Associate you will provide extraordinary customer service to our customers by engaging them in authentic conversations and providing them with assistance in selecting the right product for their sport, accessory and apparel needs. Your Responsibilities Provide excellent customer service through all steps of the sales process. Achieve personal sales goals. Actively participate in our team tasks to deliver a full experience to our customers including store cleanliness, merchandising and restocking of product and control of inventory. What You Offer A love of fashion, sport and a healthy, active lifestyle. An outgoing personality and an enthusiasm for sales and creating an amazing customer experience. A genuine passion for serving the public and ensuring that all customers are cared for. Desire to continually learn and develop knowledge around products Who You Are You live for the great Canadian Outdoors. You live for Skiing, Snowboarding, Cycling, Running and Tennis. The mix of fashion and sport is what makes us unique. You believe in the spirit of team, joining leaders, being part of constant innovation and working alongside the best staff and vendors in the business.

      Application Medium:

      • Apply via the web
      Apply via Email
    • Type of Work:   0-2 years experience required

      As a Cashier, you are the first and last point of contact to our customers. You will be responsible to provide extraordinary customer service to our customers by providing an exceptional interaction during the completion of the sale transactions. Your Responsibilities Greets and directs customers. Connects customers to sales associates to provide assistance Provide excellent customer service through all steps of the sales transaction. Accurately completes required paperwork for all transactions Actively participate in our team tasks to deliver a full experience to our customers including store cleanliness, merchandising and restocking of product and control of inventory What You Offer A love of fashion, sport and a healthy, active lifestyle An outgoing personality and an enthusiasm for sales and creating an amazing customer experience A genuine passion for serving the public and ensuring that all customers are cared for Desire to continually learn and develop knowledge around products Who You Are You live for the great Canadian Outdoors. You live for Skiing, Snowboarding, Cycling, Running and Tennis. The mix of fashion and sport is what makes us unique. You believe in the spirit of team, joining leaders, being part of constant innovation and working alongside the best staff and vendors in the business.

      Application Medium:

      • Apply via the web
      Apply via Email
    • Type of Work:   0-2 years experience required

      Job description Position Overview Part-Time stylists have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies exclusivity. Brand Ambassadors are the entry point for future Leadership roles within Club Monaco. Essential Duties & Responsibilities Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals. Proactively drives business through focusing on the customer at the core of all decisions Supports company initiatives Participates in team training to execute business results Utilizes "Club Way to Shop" to drive business results and supports use of new technology Represents the customer experience expectations in store Delivers a consistent experience aligned to CM Brand expectations by supporting the company and store vision Champion of CM core values Supports a collaborative environment with the customer at its core Engages in networking to start to build a clientele Provides on going feedback to Management on successes and opportunities Provides necessary feedback to Management on category opportunities or needs. Ensures sales floor and all store standards are met at all time. Experience, Skills & Knowledge Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred Ability to effectively communicate with customers and store personnel Ability to maneuver around the sales floor, stock/dressing room, cash-wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately Ability to operate the register, stand, move and walk for multiple hours Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Ability to build and maintain positive working relationships with customers, management and co-workers

      Application Medium:

      • Apply via the web
      Apply via Email
    • Type of Work:   0-2 years experience required, No experience required

      The Danish Pastry House is a rapidly expanding company that serves authentic pastries, cakes, and bread. The company has partnered with Kontra coffee in Copenhagen, Denmark and we will soon launch our roastery and showcase our very own coffee blends. We are currently looking for a Sales Associate/Barista to join our team If you are energetic and positive with a bubbly and caring heart, this job is for you! Job Responsibilities: Make and serve specialty coffee and tea beverages, along with pastries and cookies. Provide outstanding customer service. Know and sell your products. Maintain a clean and sanitized workstation. Follow health and safety guidelines. Able to easily multi-task. Handle a fast-paced work environment. Contribute to a positive team environment. Available for flexible shifts (days/evenings/weekends/holidays). Qualifications: 1 year or more experience in making espresso-based coffees with a manual espresso machine/barista experience. 1 year or more customer service in the food and beverage industry

      Application Medium:

      • Pick up an application form in store
      • Bring your CV and personal letter directly to the store
      • Apply via the web
    • Type of Work:   0-2 years experience required, 2-5 years experience required, 5+ years experience required, No experience required

      Job Title: Sales Consultant Location: “Make your career an amazing journey” with Miele Canada Since 1899, Miele has remained a family-owned appliance business, designing and manufacturing high quality residential and professional appliances. Miele entered the Canadian market in 1998 and has been on a steady path of growth ever since. Our company philosophy of Immer Besser (Forever Better) emphasizes our desire to provide a working environment that fosters personal and professional growth and allows our employees to enhance their skills and take their careers to the next level. Miele recognizes that competitive compensation is a cornerstone for recruiting and retaining employees. Reporting to: Store Manager of the Experience Centre Responsibilities • Providing a consistent superior premium customer experience to achieve store sales targets and demonstrate expert Miele product knowledge • Embrace the Miele Experience strategy and operational guidelines at all times • Ensure customers enjoy a hassle-free, premium retail experience. • Ability to work in a fast paced environment • Ensuring the Miele Experience Centre is always clean • Preparing of customer quotes and orders including sale of Cash-and-Carry products • Cross and up-selling of Miele products • Ability to providing owner education on various Miele products • The ability to create leads from consumer events which take place at the Miele Experience Centres Requirements • Must be available for flexible schedule including evenings and Saturdays up to 37.5 hours/week – (the Experience Centre is currently closed on Sundays) • Minimum of 2 years of experience in premium retail sales • Extremely organized • Experience in premium customer service • Excellent computer skills • Excellent communication and teamwork skills • Optimistic and easily adaptable to change • Experience in event coordination • Ability to speak in front of large crowds What we offer • Great working conditions • Excellent benefits which include – Life insurance, health & dental, disability and a Health spending account • RRSP – Company contributes 6% of salary – no employee matching required • Employee discounts on products • Excellent Growth & Development opportunities • Tuition reimbursement program

      Application Medium:

      • Bring your CV and personal letter directly to the store
      • Apply via the web
      Apply via Email
    • Type of Work:   0-2 years experience required, No experience required

      About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Stock Associates are critical to the success of our stores. As a Stock Associate, it's your job to organize inventory and create safe and efficient stock areas. You partner closely with the Stock Lead to receive and merchandise items to ensure that our customers have the product they want when they want it. As a Stock Associate, you operate as part of dynamic team and you cooperate to achieve business goals. This is a seasonal position, lasting for 2-5 months. Description As an UGG Stock Associate, you receive, store, pick, count, and distribute products and material to meet the needs of the store. You're responsible for receiving and verifying shipments as they arrive and handling discrepancies so that inventory counts are current and accurate. You help assemble, pack, and ship transfers of merchandise between retail locations or distribution centers. You follow all stock processes and policies, maintain a neat and orderly stock room, and practice safety consciousness and security measures to deter theft. You control any damaged merchandise or mis-mate inventory in accordance with company standards. In your role as a Stock Associate, you understand that your responsibility extends beyond the back of house. You help replenish and display product on the sales floor and organize it according to our Visual Merchandising standards. When working on the sales floor, you greet customers as they enter the store, direct them to the appropriate products and areas, answer customer questions, and offer current product knowledge. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions. As an UGG Stock Associate, you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent. Core Competencies As a successful Stock Associate, you know how to: Ensure the highest level of customer service possible as outlined in our Service Training Program Prioritize brand and product knowledge training in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment Promote a positive and respectful work environment Respond to problem situations with professionalism Escalate any special customer requests regarding product or service to management Think critically to solve problems and approach challenges with agility Key Qualifications One (1) to (2) years of retail store management preferred. High School Diploma Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers Excellent team-building skills Excellent organizational skills and exceptional attention to detail Additional Requirements Flexibility of schedule and hours to meet the needs of the business. Proficient in Microsoft Office suite of tools and applications. Valid driver's license. As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. Please title subject line as resume when submitting application via email.

      Application Medium:

      • Apply via the web
      Apply via Email
    • Type of Work:   0-2 years experience required, No experience required

      Description: Responsible for utilizing creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time. Maintains the sales floor and stockroom and assists with the flow of product in order to provide an engaging experience to every customer, every time. Primary Responsibilities: Receive, unload, and unpack approximately 3-4 trucks per week. Process incoming and outgoing packages, including customer curbside pick-up orders, ship from store, in a timely manner. Assist in preparing the stockroom for inventory and perform assigned inventory duties. Perform weekly inventory cycle counts and work with supervisors to reconcile discrepancies. Support team to successfully meet project deadlines. Utilize the AS400 system to receive orders/transfers, reference stock levels, reconcile count adjustments. Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product. Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase. Engage in, maintain and support store safety standards and training. Knowledge, Skills, and Abilities: Good reading and written language skills (English) Basic arithmetic Strong interpersonal skills Data entry and eye for accuracy Ability to quickly pickup on and adapt to new processes and systems General office equipment, including computer and printer, Zebra handheld devices, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece. Experience Required: Stock, Distribution Center, or merchandise handling experience preferred. Physical and Visual Activities** On a daily basis, must be able to constantly have visual acuity near and far, stand, operate computers/POS/office equipment, move around the facility and communicate. Ability to frequently handle paperwork and/or remain stationary. May occasionally lift, carry, reach, kneel, crawl, push/pull, climb, balance, bend, crouch, twist or have foot controls for operating equipment. Physical Demands** Movement of product, supplies and/or boxes to and from all levels of the store and stockroom. Ability to move and/or lift up to 65 lbs to a height of 3-4 feet; heavier product with team assist. Furniture: Ability to move up to 300 lbs with appropriate equipment. Environmental/Atmospheric Conditions** Hot/cold temperature changes, concrete floors, odors, dust and mechanical/electrical/chemical hazards possible

      Application Medium:

      • Apply via the web
    • Type of Work:   0-2 years experience required, No experience required

      Luxury Stock Associate Reporting to the Store Manager, the Luxury Stock Associate provides support to the Sales Associates and is responsible for receiving merchandise. They participate in all the essential duties necessary to the effective day-to-day operations of the store. What you’ll do : • Provide assistance to the sales associates and the Store Manager; • Participate in the daily operations of the store for optimal effectiveness (merchandise reception, inventory management, etc.); • Accept delivered packages and ensure proper amount is inside; • Assist Sales associates by bringing the stock from the back store; • Support the salespeople handling the inventory and orders. What you’ll need: • 1-2 years’ experience in a store environment • Team player spirit; • Efficiency under pressure; • Energetic and motivational attitude; • Responsibility and reliability. We want to get to know you We value the depth and quality of your experience, rather than the quantity. As a general guideline, being awesome is considered an asset!

      Application Medium:

      • Bring your CV and personal letter directly to the store
      Apply via Email
    • Type of Work:   0-2 years experience required

      Luxury Sales Associate Reporting to the Store Manager, the Luxury Sales Associate provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all visual and brand directives. What you’ll do • Offer an exceptional client experience at all times; • Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products; • Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandizing, POS operations, inventory management, etc.); • Communicate with customers on a regular basis to share upcoming promotions, arrival of new collections and increase customer loyalty; • Always demonstrate a strong presence on the floor to ensure loss prevention; • Ensure a strong product knowledge mindset by keeping the current, technical, functional and fashionable details of our products up-to-date; • Promote the brand image, in each customer interaction. What you’ll need: • 1-2 years’ experience in a store environment • Customer service and sales skills; • Attitudes and professional behaviors; • Communication skills • Problem solving skills (related to customer service); • Good understanding to fashion trends (an asset); • Experience in visual merchandising (an asset). We want to get to know you We value the depth and quality of your experience, rather than the quantity. As a general guideline, being awesome is considered an asset!

      Application Medium:

      • Bring your CV and personal letter directly to the store
      Apply via Email
    • Type of Work:   0-2 years experience required, 2-5 years experience required, 5+ years experience required

      Full-time Assistant Manager PRIMARY FUNCTION: Support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with customers. Maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store. ESSENTIAL DUTIES & RESPONSIBILITIES: • Leads the store team to create an exceptional experience for customers & exceed sales goals • Attract, motivate, coach & develop talent to maximize their potential • Provide exceptional customer service in the store to achieve world-class service standards • Ensure the sales floor is adequately staffed from a sales & tactical perspective Serve as a role model for sales associates in sales generation & service by prioritizing the customer experience • Reinforce customer service principles by coaching staff on their successes & challenges • Utilize Selling Essentials & training resources to educate team on product, improve selling skills & achieving business goals • Develop, implement & manage clientele programs for associates to drive sales • Develop contests & other programs to motivate associates to increase productivity & raise team spirit • Assume additional management responsibilities in the absence of Associate or General Manager • Perform projects & assignments as directed by the Associate or General Manager • Create & ensure a positive environment where all associates are treated fairly & with dignity in accordance with our People-First Philosophy • Ensure timely resolution of client service issues including delivery/pick-up & outstanding issues through effective use & management of client information reporting system • Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change, provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses SKILLS/KNOWLEDGE: • 2-3 years of previous retail sales experience or management experience in a customer service related field • Excellent communication, organization & leadership skills • Superior critical thinking skills to creatively identify challenges & develop action plans in a timely manner • Great time management skills & ability to execute multiple tasks & appropriately manage competing priorities • Ability to independently lead self & others to achieve results PHYSICAL REQUIREMENTS: • Must be able to be mobile on the sales floor for extended periods of time • Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety techniques • Employment/promotion to this role will be contingent on successful completion of a background check • Part time managers are expected to have open availability to meet the needs of the business.

      Application Medium:

      • Pick up an application form in store
      • Bring your CV and personal letter directly to the store
      • Apply via the web
      Apply via Email