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    • Type of Work:   0-2 years experience required, No experience required

      Sales Associate ApplyLocation: Toronto, Canada We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding. We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Sales Associate. Crate and Barrel Sales Associates are at the heart of our customers' experience. Genuinely warm and naturally driven, you're a fan of everything we sell. That enthusiasm brings a level of excitement to our stores that makes shopping fun and keeps customers coming back. Under the direction and mentorship of the Assistant Store Manager, Sales and Team Leader, Sales your day is dedicated to meeting daily sales goals, becoming an expert on our products, answering customers' questions and keeping the sales floor neat and welcoming. What you'll do: Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time. Demonstrate company standards in selling, customer service, visual merchandising and teamwork. Ensure full understanding of all products and have a continued awareness of the most current information available. Develop, share and apply product expertise. Maintain an awareness of all product information, intranet communications, and current advertising and marketing initiatives. Maintain sales floor coverage and follow posted schedules with regard to area assignments. Maintain the store counters and assist with store maintenance as directed by the management team. Maintain all store displays and uprights/shelves in between customer interactions. Actively engage customers and remain attentive to customer needs. Assist customers with product selections and process all customer orders or returns. Update notes on customer sales to keep sales associates informed, as needed. Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication. Communicate customer feedback to store management team concerning policies and/or product requests, problems and suggestions. Actively participate in store meetings and training sessions. Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates. Support and maintain store sales and service goals and standards as communicated by the Assistant Store Manager, Sales. Maintain an awareness of all available resources for training and development. Support all efforts and initiatives across all business channels in an effort to maximize company sales growth and profitability. Maintain awareness and demonstrate a fundamental knowledge of computers, systems and programs relevant to the position. Participate in ongoing training regarding technology upgrades and new systems What you'll bring: Customer service or retail experience preferred Good reading, written and verbal language skills (English) Good communication skills Basic math skills Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night

      Application Medium:

      • Apply via the web
    • Type of Work:   0-2 years experience required, No experience required

      Customer Service Office Associate ApplyLocation: Toronto, Canada We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding. We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Customer Service Associate. As a Customer Service Associate, your patience, good listening skills, attention to detail and overall positive presence are at the core of your character—and the foundation for providing an outstanding customer experience. You’re our number one ambassador. With an undivided focus on the customer, you offer support every step of the way, from being a helpful voice on the phone to taking orders and helping to resolve customer service issues with ease. Armed with a deep knowledge of current merchandise and promotions, you are confident in answering any question that may arise. Behind the scenes, you demonstrate your knack for organization and efficiency, managing office activities and procedures under the direction and mentorship of the Team Leader, Customer Service. What you'll do: Maximize company sales growth and profitability by assisting the Team Leader, Customer Service with all office activities and procedures in order to deliver an engaged experience to every customer, every time. Demonstrate company standards in selling, customer service, and teamwork. Maintain an awareness of all product information, intranet communications, current advertising, promotions and catalogues, and the status of merchandise. Maintain an awareness of all available resources, including customer service standards and guidelines, as well as additional furniture resources, as applicable. Complete and process phone sales orders and book all deliveries, both local and long distance. Coordinate with Distribution Centers and vendors regarding return and repair authorization and chargebacks. Process all customer correspondence and returns and credits, including UPS returns and breakage cards. Answer all telephone calls immediately and courteously. Perform all follow up communication with the customer, and respond to customers within the time frame promised. Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication. Communicate on a regular basis with the Assistant Store Manager, Sales or Team Leader, Customer Service concerning all aspects of customer service issues. Communicate effectively and efficiently with all company associates in both written and verbal form. Actively participate in weekly customer service meetings, store meetings and training sessions. Support the sales team by assisting on the sales floor as directed by the Assistant Store Manager, Sales. Support sales team by assisting with all aspects of the sales process, including booking/rebooking deliveries, following up on estimated time of arrival (ETAs), backorders, transfers and all customer service issues. Identify and coach sales associates on appropriate internal and receipt notes, sales skills and recovery options. Participate in ongoing training regarding technology upgrades and new systems. What you'll bring: Thorough working knowledge of email, internet browsers, and Google platform Customer service or retail experience preferred High school diploma/ GED or equivalent preferred Good reading, written and verbal language skills ( English) Excellent communication and problem solving skills Telephone presence and interpersonal skills Data entry and basic math skills Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist Experience in a call center environment analyzing and solving escalated and intricate situations preferred Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night

      Application Medium:

      • Apply via the web
    • Type of Work:   0-2 years experience required, No experience required

      Sales Associate Apply Location: Toronto, Canada We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding. We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Sales Associate. Crate and Barrel Sales Associates are at the heart of our customers' experience. Genuinely warm and naturally driven, you're a fan of everything we sell. That enthusiasm brings a level of excitement to our stores that makes shopping fun and keeps customers coming back. Under the direction and mentorship of the Assistant Store Manager, Sales and Team Leader, Sales your day is dedicated to meeting daily sales goals, becoming an expert on our products, answering customers' questions and keeping the sales floor neat and welcoming. What you'll do: Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time. Demonstrate company standards in selling, customer service, visual merchandising and teamwork. Ensure full understanding of all products and have a continued awareness of the most current information available. Develop, share and apply product expertise. Maintain an awareness of all product information, intranet communications, and current advertising and marketing initiatives. Maintain sales floor coverage and follow posted schedules with regard to area assignments. Maintain the store counters and assist with store maintenance as directed by the management team. Maintain all store displays and uprights/shelves in between customer interactions. Actively engage customers and remain attentive to customer needs. Assist customers with product selections and process all customer orders or returns. Update notes on customer sales to keep sales associates informed, as needed. Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication. Communicate customer feedback to store management team concerning policies and/or product requests, problems and suggestions. Actively participate in store meetings and training sessions. Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates. Support and maintain store sales and service goals and standards as communicated by the Assistant Store Manager, Sales. Maintain an awareness of all available resources for training and development. Support all efforts and initiatives across all business channels in an effort to maximize company sales growth and profitability. Maintain awareness and demonstrate a fundamental knowledge of computers, systems and programs relevant to the position. Participate in ongoing training regarding technology upgrades and new systems

      Application Medium:

      • Apply via the web
    • Type of Work:   0-2 years experience required, 2-5 years experience required, No experience required

      Furniture Design Sales Associate ApplyLocation: Toronto, Canada We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding. We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Furniture Sales Associate. Crate and Barrel Furniture Sales Associates have a passion for helping customers see what is possible with the latest on-trend merchandise. They do this by building meaningful and long-term relationships with their customers, and use their comprehensive knowledge to guide and advise customers looking to furnish an entire room or simply add an accent piece. Our Furniture Sales Associates are up-to-date on the latest trends, and are trained to work with a range of design styles from classic to contemporary. In addition, Furniture Sales Associates utilize digital tools and technology during in-store and in-home consultations to show our customers how our furniture, fabrics and decor can bring their vision to life. If you enjoy working with customers in a competitive team environment, have a passion for helping customers with their home interiors and have a proven ability to drive sales, this position has the potential to offer you a creative and rewarding career. What you'll do: Support and maintain store sales (including furniture and housewares products) and service goals as communicated by Assistant Store Manager or Team Leader. Ensure all customers are provided gracious, quick and efficient service. Promote design services to our customers in order to elevate their shopping experience and distinguish Crate and Barrel from competitors. This may include In-Store Design consultations, In-Home Design consultations, and virtual design consultations. Support eCommerce through design chat, CSC training, and Centralized Design services as needed Maintain awareness of all systems, products and resources while selling throughout the entire store; supporting Crate and Barrel as an evolving omni-channel business. Demonstrate company standards in selling, customer service, visual merchandising and teamwork. Build rapport with customers by demonstrating product knowledge and the use of strong interpersonal skills Develop new and lasting relationships with customers through prospecting and clienteling Provide feedback, share observations, assessments and ongoing solutions with the Assistant Store Manager or Team Leader. Focus on promoting sales by maintaining a strong, visible and positive presence on the sales floor. Develop, share and apply furniture product expertise by staying informed of the marketplace and industry trends. Communicate regularly, effectively and efficiently with all company associates and business contacts. Support teamwork by assisting in training and development of associates Possess a complete understanding and awareness of applicable company policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide. Other duties as assigned, including non-selling work, as required What you'll bring: Previous customer service experience Ability to build/maintain a client base and provide creative furnishing solutions for customers' needs 6+ months competitive sales or interior design service experience preferred Good reading, written and verbal language skills (English) Good communication and interpersonal skills Good time management and organizational skills High school diploma/ GED or equivalent Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist For all FT and PT roles: Availability to work days, evenings and weekends, including Saturday and Sunday in some weeks For PT roles: Availability to be scheduled 12+ hours per week (16+ is preferred), with a minimum of 8 hours and two shifts on Friday, Saturday, and/or Sunday

      Application Medium:

      • Apply via the web
    • Type of Work:   0-2 years experience required

      As a Cashier, you are the first and last point of contact to our customers. You will be responsible to provide extraordinary customer service to our customers by providing an exceptional interaction during the completion of the sale transactions.

      Application Medium:

      • Apply via the web
      Apply via Email
    • Type of Work:   0-2 years experience required

      Pottery Barn Yorkdale is looking for Sales Associates! *Saturdays and Sunday are required to be considered for our open positions. As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. You’re excited about this opportunity because you will... •Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards •Achieve established sales and contest goals Maintain knowledge of current sales and promotions •Assist customers with special services including: gift wrap, gift registry, locating merchandise, online orders, and furniture orders •Utilize effective selling techniques to build multiple sales and increase productivity •Demonstrate comprehensive product knowledge, including features and benefits •Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges •Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed •Process, ticket, and restock merchandise as needed •Perform other duties as assigned by management •Comply with all Company policies and procedures Why you will love working at Pottery Barn... •We’re a successful, fast-growing company with an entrepreneurial vibe •We’re passionate about our internal and external clients and live/breathe the client experience •We get to be creative daily •A smart, experienced leadership team that wants to do it right and is open to new ideas •We believe in autonomy and reward taking initiative •We have fun! We’re excited about you because... •Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale •Succeed in a team environment, while able to work independently & manage your own time •Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box •Know what questions to ask your customers in order to understand their personal cooking style & needs •Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products •Most successful when provided with clearly defined daily sales goals & metrics •1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required) •Proven ability to prioritize and handle multiple tasks simultaneously •Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium items up to 25 lbs Casual associates must be available to work a minimum of Friday, Saturday, and Sunday and one additional day during the week (Monday to Thursday).

      Application Medium:

      • Bring your CV and personal letter directly to the store
      • Apply via the web
      Apply via Email
    • Type of Work:   0-2 years experience required

      As a Performance Footwear Ambassador, you will provide extraordinary service to our customers, engaging them through shared enthusiasm in running and hiking. As an Ambassador for the sporting lifestyle we promote, you will offer product insights and sport-specific knowledge to help our customers perform their best.

      Application Medium:

      • Apply via the web
      Apply via Email
    • Type of Work:   2-5 years experience required

      Kiehl's Since 1851 was founded as an old-world apothecary in New York City's East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl's we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl's! We have an exciting opportunity to join Kiehl's Toronto Eaton Centre as an Assistant Store Manager. This position is responsible for: Assisting the Store Manager in leading and motivating store team to achieve sales growth and provide optimal customer service. Supporting in-store operational and Human Resources responsibilities while complying with company policies and procedures. Providing training and ongoing development for the store team. Serving as a liaison between Retail Store, Area Sales Manager and Home Office teams. Developing and executing short and long term plans to achieve goals in support of the store's business strategy. Product and brand image presentation while maintaining a neat and organized store. Job Responsibilities: Champion of the heart for both Kiehl's Skin Pros and customers Achieve annual sales goals within operating budgets Support Store Manager to recruit, retain, coach and develop a high performing team Guru of Kiehl's store experience, products, and procedures Adapt to effectively utilize implement new workplace technologies and tools Qualifications: 18 years or older with a high school diploma (bachelor degree preferred) 1-3+ years of specialty retail store management experience Demonstrated success in driving sales by coaching and developing a team Entrepreneurial, resourceful, flexible, and have the ability to solve problems in a timely manner Possess strong written and verbal communication skills Thorough knowledge of the competitive landscape and can translate findings to positively impact business Passion for skincare and serving customers Flexible work schedule which includes nights, weekends, and holidays Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

      Application Medium:

      • Bring your CV and personal letter directly to the store
      • Apply via the web
    • Type of Work:   0-2 years experience required

      Are you looking for a new challenge? Do you want an opportunity to learn and grow with a new brand? Athleta is focused on empowering women and girls to reach their limitless potential. Our Yorkdale location is looking for outstanding talent to join our team. Apply at the link attached and send Jill Arrubio an email at jarrubi@gap.com with your resume and availability. Open availability preferred as early as 5am, but not required. We are an equal opportunity employer.

      Application Medium:

      • Apply via the web
      Apply via Email
    • Type of Work:   0-2 years experience required

      MEC is expanding! Come and join us on this new adventure! We are currently looking for new Staffers to join our team in new location Yorkdale Shopping Centre. MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures – and as a Visual Merchandiser you’ll be there to help make it all happen. Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports and travel. You’ll chat with people who are planning everything from dream trips to weekend getaways, and first timers to outdoor experts. You’ll also have some pretty incredible coworkers who might just become future activity buddies; we asked staff what their favorite thing was about working for MEC, and the overwhelming answer was “the people.” The role As a Visual Merchandiser you’ll make MEC a great place to visit. You’ll work on Visual initiatives and Standards, create product displays. You’ll help in other ways too, give exceptional member service by matching people with gear that suits their needs, and you’ll share your real-world experience about products. You’ll also have a chance to grow and try new things. If you love the outdoors, learning about gear and connecting with people, this is the role for you. What a day in the life looks like: • You will ensures all visual elements are displayed with current merchandise and reflect current market trends. • Implement the setup of all promotional set ups and seasonal changeovers. • Perform daily maintenance floor checks. • Prepares store displays, mannequins & bust forms dressing & styling according to MEC standards and best practices. • Prepares table merchandising and vignettes. • Plans and organize the merchandising of walls and floor fixtures. • Chat with members about products and connect them with what they’re looking for. • Adjust lighting to highlight mannequins and merchandise. • Communicate Visual standards and provides training to other floor staff. • Liaise with Department Managers on departments and promotional set ups. You might be who we’re looking for if: • You like working with a diverse, inclusive, hands-on, collaborative team. • You’re passionate about the outdoors. Product knowledge in camping, cycling, packs or any other outdoor activity is a great asset. • You have 1-3 years of previous Visual Display and merchandising experience. • You have exceptional planning, organization and time management skills. • You want to connect people with quality products to encourage active outdoor lives. • You have a high attention to detail and passion for creative ideas. • You’re a “can do” person who likes to learn new things. • Your skill set includes personal integrity and awareness, customer focus, initiative and character, teamwork and the ability to develop yourself and others. • You have a good natured, outgoing welcoming vibe and genuinely like helping people. • Customer service is not just your skill, it’s your mindset. You’ll go out of your way to provide an excellent member experience. • You can lift 50 lb. walk 10,000 steps per day, and you are comfortable climbing ladders. • Previous retail or customer service experience is a plus, not a must. • You’re curious about gear and want to learn more – we’ll provide training to build your skills. Availability • Full, open availability five (5) days a week including one weekend day (Saturday or Sunday). We offer set days off. What do we offer • More than just a job. We love what we do, and we offer to share our passion for outdoors. • Competitive hourly rate and clear pay increase program. • Full Time hours (37.5 a week). • Staff Discount and Pro Deals (amazing deals straight from vendors). • Equipment Demonstration Program (EDP) – gear rental program. • Opportunity to Live our Purpose and spend time with your peers through field experience program. • Training and product knowledge. • Competitive benefit package including: o Health Benefits (Medical and Dental), Life insurance o Employee matching Group Retirement Savings Plan (RRSP). • Paid Sick Days. • Tuition Reimbursement Program to expand your knowledge and skills. • Paid Volunteerism. • Growth opportunities. • Work in amazing, collaborative team and much more!

      Application Medium:

      • Apply via the web
    • Type of Work:   0-2 years experience required

      MEC is expanding! Come and join us on this new adventure! We are currently looking for new Staffers to join our team in new location Yorkdale Shopping Centre. MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures – and as a Flexible Store Advisor, you’ll be there to help make it all happen. Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports and travel. You’ll chat with people who are planning everything from dream trips to weekend getaways, and first-timers to outdoor experts. You’ll also have some pretty incredible coworkers who might just become future activity buddies; we asked staff what their favorite thing was about working for MEC, and the overwhelming answer was “the people.” The role As an Advisor, you’ll make MEC a great place to visit. You’ll give exceptional member service by matching people with gear that suits their needs, and you’ll share your real-world experience about products. You’ll help in other ways too, like visual merchandising or lending a hand to other staffers, and you’ll also have a chance to grow and try new things. If you love the outdoors, learning about gear and connecting with people, this is the role for you. What a day in the life looks like: • Chat with members about products and connect them with what they’re looking for. • Ask open-ended questions to understand members’ needs. • Share product knowledge and industry-leading advice on gear, including your personal recommendations. • Be part of a team of staffers who takes pride in keeping the store in tip-top shape. • Help behind the scenes to organize inventory and get members the products they need. • Spread the word about MEC events and services. • Learn about new products, technology and features (including sustainability). • Above all, help more people in Canada get active outside, whether that means planning for a family camping trip or a massive backcountry expedition. You might be who we’re looking for if: • You like working with a diverse, inclusive, hands-on, collaborative team. • You’re passionate about the outdoors. Product knowledge in camping, cycling, packs or any other outdoor activity is a great asset. • You want to connect people with quality products to encourage active outdoor lives. • You’re a “can do” person who likes to learn new things. • Your skill set includes personal integrity and awareness, customer focus, initiative and character, teamwork and the ability to develop yourself and others. • You have a good natured, outgoing welcoming vibe and genuinely like helping people. • Customer service is not just your skill, it’s your mindset. You’ll go out of your way to provide an excellent member experience. • You can lift 50 lb. and walk 10,000 steps per day. • Previous retail or customer service experience is a plus, not a must. • You’re curious about gear and want to learn more – we’ll provide training to build your skills. Availability • Fully open availability to work Saturdays and Sundays. • Bonus points if you’re also available to work a variety of shifts between Monday and Friday, 7:00am and 9:00pm. What do we offer: • More than just a job. We love what we do, and we offer to share our passion for outdoors. • Competitive hourly rate and clear pay increase program. • Flexible working hours (min. commitment of 4h a week). • Staff Discount and ProDeals (amazing deals straight from vendors). • Equipment Demonstration Program (EDP) – gear rental program. • Opportunity to Live our Purpose and spend time with your peers through field experience program. • Training and product knowledge. • Growth opportunities. • Work in amazing, collaborative team and much more!

      Application Medium:

      • Apply via the web
    • Type of Work:   0-2 years experience required, 2-5 years experience required

      You will provide excellent boot-fitting service in all aspects of the fitting process from beginning to end, ensuring the customer has everything necessary for their next mountain trip. This includes introducing the customer to other associates to assist with any other shopping needs.

      Application Medium:

      • Apply via the web
      Apply via Email