Club Monaco is an international retail brand that designs and creates modern yet timeless clothing and accessories for women and men. Since its first store opened in Toronto in 1985, Club Monaco has been recognized by fashion influencers for its thoughtfully designed, purposeful collections featuring relevant, wearable pieces, fine fabrics and exceptional fits. Headquartered in New York City’s Chelsea Gallery district, Club Monaco can be found worldwide with stores in the United States, London, Sweden, Canada, Hong Kong, Seoul, Beijing, and Macau.
Hours Per Week: 25The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested by immediate supervisor. Primary Responsibilities: Maximize personal sales at all opportunities Provide a friendly and welcoming environment Understand and enhance the customer experience Communicate effectively with customers to determine needs Demonstrate ways to increase personal and store productivity Demonstrate how new product can mix with existing stock and previous purchases Communicate product and customer feedback to managers Apply POS knowledge to process needed transactions Handle multiple customers at fitting rooms by following all policies and procedures Demonstrate effective phone etiquette through customer service Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book Ensure ease of customer experience through visual presentation and overall store maintenance Attend and participate in store flips Clean, vacuum, fold, size, steam, replenish as assigned Actively participate in all merchandising activities including, but not limited to: daily stock maintenance, product transfers, folding and floor changes Support the maintenance and order of all stockroom areas Participate in the receiving and processing of stock to the sales floor Maintain a professional appearance consistent with established dress code and image guidelines Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures Skills: Excellent interpersonal skills supporting a team environment Excellent English communication- verbal and written Excellent time management/project skills Strong attention to detail Ability to recognize and react to changing work demands * Goal oriented: ability to stay focused on creating winning results Job Types: Part-time, Permanent Schedule: 8 hour shift Day shift Holidays Monday to Friday Weekends Experience: sales/customer service: 1 year (preferred) Work remotely: No
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