David Yurman is currently under renovation and can be found at their temporary location beside Cartier. David Yurman defines jewelry for all lifestyles through unconventional artistry. Sculptor David Yurman and his wife, Sybil, a painter, launched their house of design in 1980. They collaborate to create jewelry that is both a style statement and a work of art, made of the finest precious metals, rare gemstones, and innovative materials. From iconic Cable bracelets to inventive new creations, these collections for women and men express effortless American luxury and superb craftsmanship.
Hours Per Week: 40Overview The Seasonal Brand Ambassador will promote the company’s image in a positive manner to customers, by delivering a superior customer service experience. They will support sales through handling walk in clients on the sales floor, gaining product knowledge, and maintaining full compliance with the operating standards, policies and procedures of David Yurman. The David Yurman Seasonal Brand Ambassador will be accountable for the following key deliverables: Responsibilities Sales and Service • Maximize all selling opportunities to achieve team’s sales targets • Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions • Provide exceptional customer service by ensuring that the customer takes priority • Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market Clientele Development • Identify and exceed all customer needs and expectations • Utilize available marketing tools and technologies to build relationships and new business • Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities Seasonal Sales Support • Assist with daily inventory counts • Answer and properly direct all incoming calls • Ensure visual merchandising and housekeeping standards reflect current visual guidelines and priorities • Partner with support team in the repair process and follow up on customer communication • Assist with cleaning of client jewelry • Assist with delivery procedures • Assist with ad hoc operational requests throughout the store Teamwork • Be aware of the impact of behavior on others • Demonstrate a flexible approach, responding positively to any reasonable request Qualifications • Demonstrate strong verbal and written communication skills • Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook. • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.). • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
- Apply via the web
Hours Per Week: 40Overview The Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff during the Retail Holiday Season. Responsibilities Operations • Enter sales at POS. • Answers and properly directs all incoming calls. • Assist on the sales floor when all tasks are completed or when necessary in order to satisfy clients’ needs. • Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times. • Assists Sales and Operations team wrap client packages. • Assists Sales and Operations team with the cleaning of client jewelry. • Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders). • Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes). • Assists the Operations team with the unwrapping of David Yurman Bags for easy access. • Assists the Operations team with the putting together of DY Pocket Folders. • Assists Operations team package and ship client packages. • Assists Operations team in inventorying office supply needs. • Assists Operations team in inventorying packaging needs. • Assists Operations team in inventorying stationary needs. • Assists Operations team identify client jewelry repairs. • Assists store in maintaining a clean caseline. • Assists Sales and Operations team organize understock. • Assists Operations team with Inventory Serial Case Audits. • Ensures organization and cleanliness of jewelry cleaning area.
- Apply via the web