Pottery Barn Kids provides casual furnishings and textiles designed to delight and inspire the imagination. As a chip off the old block, our collection has inherited Pottery Barn's comfortable, well-designed aesthetic. Every Pottery Barn Kids' design is guided by a careful regard for child safety standards.
Hours Per Week: 15POSITION: ASSOCIATE REPORTS TO: GENERAL MANAGER TYPE: NON-EXEMPT BRANDS: POTTERY BARN/POTTERY BARN KIDS/POTTERY BARN OUTLET PRIMARY FUNCTION: Provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. ESSENTIAL DUTIES & RESPONSIBILITIES: • Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards. • Achieve established sales and contest goals. • Maintain knowledge of current sales and promotions. • Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders. • Utilize effective selling techniques to build multiple sales and increase productivity. • Demonstrate comprehensive product knowledge, including features and benefits. • Efficiently and accurately perform register transactions i.e., sales, returns, and exchanges. • Assist in implementation and maintenance of visual merchandise presentation, signage and lighting. • Uphold store maintenance and cleanliness standards. • Straighten, clean and help maintain stockroom as needed. • Process, ticket, and restock merchandise as needed. • Perform other duties as assigned by management. • Comply with all Company policies and procedures. SKILLS/KNOWLEDGE: • 1-2 years retail sales experience, (specialty retail preferred, but not required.) • 1-2 years customer service experience. • Proven ability to prioritize and handle multiple tasks simultaneously. PHYSICAL REQUIREMENTS: • Ability to be mobile on the sales floor for extended periods of time. • Ability to operate POS system. • Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques. • Full time associates are expected to have open availability to meet the needs of the business. Part time associates must have weekend availability and 2 days during the week. EDUCATION: High school diploma (or equivalent) preferred.
- Bring your CV and personal letter directly to the store
- Apply via the web