Client Sales Advisor

We are seeking a dynamic and enthusiastic Part-Time Client Advisor to join our growing team. As a Client Advisor, you will play a pivotal role in providing an exceptional shopping experience for our clients. Your passion for luxury florals, attention to detail, and friendly demeanour will be key to your success in this role.

Responsibilities
– Greet and assist clients as they enter the boutique.
– Provide personalized recommendations and assistance in selecting the perfect floral arrangements.
– Maintain a deep knowledge of our product offerings and seasonal collections.
– Process sales transactions accurately and efficiently.
– Handle customer inquiries, resolve issues, and ensure customer satisfaction.
– Assist with visual merchandising and maintaining an inviting store environment.
– Participate in regular team meetings and contribute to a positive work atmosphere.

Qualifications
– Previous retail or customer service experience preferred, but not required.
– Passion for luxury florals and a keen eye for design.
– Excellent communication and interpersonal skills.
– Enthusiasm for providing outstanding customer service.
– Ability to work in a fast-paced environment.
Flexibility to work weekends and holidays as needed.

Benefits
– Competitive hourly wage.
– Employee discounts on our luxury floral arrangements.
– Opportunity to work in a creative and beautiful boutique setting.
– Training and development opportunities.

Sales Supervisor

What you’ll bring:

-Minimum of 3 years Retail Experience required.
-Experience working with a sales or retail organization and/or operationally intensive business.
-Ability to work in a fast-paced and ever-changing environment
-Strong interpersonal skills and the ability to interact effectively with diverse personalities
-Driven approach to take on new challenges with the self-motivation for your work and career
-Excellent communicator with a passion for people
-An effective and expedient problem-solver with a keen attention to detail
Positive attitude and feels there is no task too small and no task too large

Sales Professional

The Sales Professional must embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. First and
foremost, the Ralph Lauren Sales Professional must have the selling skills, confidence and drive to exceed sales goals. The Sales
Professional must be skilled at developing and nurturing client relationships while identifying opportunities to expand their client’s
interest in Ralph Lauren’s lifestyle brand. Sales Professionals hold the critical position of acting as brand ambassadors, consistently
exceeding customer expectations and achieving their sales targets. His or her passion for Ralph Lauren is conveyed in every
conversation and an entrepreneurial spirit is prevalent in the make-up of every Sales Professional.

Key Responsibilities:
• Takes a proactive approach to self-development and actively gives/receives feedback through one-on-ones and coaching.
• Action and commit to all training tools provided (5C’s of customer excellence, product knowledge, etc).
• Supports and promotes new business initiatives to create a positive reception from sales team.
• Demonstrates professional etiquette through integrity, honesty and respect for others.
• Build on personal professional sales experience to become a more knowledgeable and effective store leader.
• Upholds customer service and training standards in the store. Exemplify excellence in customer service responsibilities.
• Identifies and communicates training needs to management.
• Consistently builds and develops a proactive clientele business through social engagement and relationship skills.
• Consistently deliver value added services to enhance customer experience.
• Maintain merchandise in accordance with the Company’s visual presentation standards.
• Actively participate in upholding the brand esthetic in all merchandising activities including but not limited to daily stock maintenance, product transfers, folding and floor changeovers.
• Demonstrate a true passion and respect for the product.
• Utilize product knowledge and selling tools to strengthen expertise.
• Meet and exceed personal sales and SPH goals.
• Opening/closing procedures of store, complete returns and exchanges in the absence of a manager.
• Partner with managers in checking task tracker and retail web for updates weekly.
• Utilize the CEM role. Manage, mentor, and coach sales team to take a proactive approach to expand their clientele and maximize sales.
• Support the management team with the maintenance of daily tasks. Communicate tasks and follow up to management and associates.

Requirements:
Enthusiasm and ability to build and maintain an environment which projects Ralph Lauren’s desired elevated image and character.
• Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Analytical skills, business acumen, financial acumen
• Relevant work experience preferred
• Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift
up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines
• Ability to operate the register, stand, move and walk for multiple hours
Multilingual preferences: Mandarin / Cantonese

Customer Service Office Associate

Key Responsibilities:

Manage merchandise reservations and alteration and online order pickups.
Prepare the registers’ cash deposit.
Process transactions for employee purchases.
Perform the administrative tasks necessary to ensure a customer service environment that runs smoothly.
Act as an example of La Maison Simons’ highest standards, namely respect, consideration, and availability.
Desired Profil:

Friendly and helpful.
Displays a methodical and self-starter attitude.
Excellent administrative skills.
Able to communicate in the official language of the province of the Simons store for which the candidate is applying.
Quebec: French
Ontario, Alberta, British Columbia and Nova Scotia: English
Benefits Available:   

A telemedicine service and Employee and Family Assistance Program.  
Group insurance plan and RRSP.  
Up to 40% off Simons purchases.  
Apply online by filling out the form below to take advantage of this career opportunity.  

Sales associate

Sales Associate
Yorkdale Shopping Centre – GUESS

Job Description

Position Overview
The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To: Store Management
Essential Functions
Customer Experience
Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
Product Information: Provide customers with current relevant information about the product.
Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.
Cooperation & Dependability
Task Completion: Satisfactorily complete all duties as assigned by management.
Punctuality: Be punctual and adhere to the designated work schedule.
Teamwork: Be flexible and work well with peers and management to accomplish duties.
Policy Adherence: Follow GUESS Policies and Procedures 100%.
Housekeeping: Perform housekeeping duties as required.
Personal Performance
Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.
Miscellaneous Responsibilities
Meetings and Functions: Participate in and attend all store meetings and other related functions.
Positive Attitude: Represent a positive attitude toward the merchandise and the company.
Inventory Participation: Participate in all inventories.
Additional Duties: Assume and complete other duties as assigned by store management.
Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
Job Requirements
Customer Service Skills: Excellent communication and customer service skills.
Retail Experience: Previous retail experience preferred.
Team Player: Ability to work well in a team-oriented environment.
Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

Customer Service Office Associate

Key Responsibilities:

Loss Prevention Agent

Taking on a role as an ambassador while ensuring the company’s security is possible!

Our Loss Prevention Agents actively contribute to the smooth operation of the stores. They act as resource persones for all staff members. Our Agents hold a stimulating and active role that directly contributes to the company’s performance.

Key Responsibilities:

Ensure the safety of people and premises.
Act as the first responder in emergency situations.
Detect shoplifting.
Make arrests in collaboration with police authorities, in accordance with the law and Simons procedures.
Write reports and produce identification cards for staff members.
Desired Profile:

Being an empathetic, caring, and disciplined person.
Demonstrating great resourcefulness and the ability to handle multiple responsibilities.
Having relevant professional experience in a similar role is an asset.
Candidates must be able to communicate in the official language of the province of the Simons store for which they are applying. 
Quebec: French 
Ontario, Alberta, British Columbia and Nova Scotia : English 
Benefits Available:  

Loss Prevention Agent

Taking on a role as an ambassador while ensuring the company’s security is possible!

Key Responsibilities:

Tailor

Key Responsibilities

Perform alterations and fittings for all types of garments for men and women, such as coats, suits, blazers, dresses, etc.  
Advise customers in a respectful and precise manner on the appropriate alterations to be made on their clothing for a flawless look.  
Provide quality customer service that meets our standards.  
Desired Profile

Professional, helpful, and meticulous.  
Able to work with industrial sewing machines.  
Candidates must be able to communicate in the official language of the province of the Simons store for which they are applying.
Quebec: French
Ontario, Alberta, British Columbia and Nova Scotia : English
Benefits Available :  

A telemedicine service and Employee and Family Assistance Program.  
Group insurance plan and RRSP.  
Up to 40% off Simons purchases.  
To apply for this unique opportunity, please fill the form below.

Tailor

Key Responsibilities