Yorkdale Shopping Centre

We had a limited number of pins and were offered to the first 250 guests who came to experience JTNP. At this time we do not have any more to giveaway. We will work to have more pins for next year and appreciate your feedback.

For any customer or booking support, please contact:  Santaphotosoxford@gmail.com.

At this time, the resale or transfer of tickets is not officially permitted. However, if you do choose to sell or transfer your tickets, you will be required to provide proof of transfer and settle any applicable fees immediately on-site. Please note that Yorkdale Shopping Centre is not responsible for ticket transfers, private sales, or any related transactions conducted outside of our official channels.

Our final block of reservations has sold out. We look forward to welcoming you next season. Follow @YorkdaleStyle for a chance to win boarding passes every week until December 24.

Your reservation is non-refundable. However, if you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must be rescheduled prior to your scheduled reservation time. Rebooking is subject to availability.

Please contact Santaphotosoxford@gmail.com so that we can refund for the appointments that you don’t require.

From time to time, there are last-minute cancellations and no-shows. So, we can’t guarantee that there will be an opening. 

You are welcome to stop by the desk and ask one of our flight crew

No, we are unable to offer a waitlist at this time.

Your appointment with Santa has a duration of 5 minutes. Please ensure you arrive on time to make the most of this magical moment. If you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must be rescheduled prior to your scheduled reservation time. Rebooking is subject to availability. For customer/booking support, please contact Santaphotosoxford@gmail.com.

Each journey can accommodate up to 5 people per flight, making it perfect for families and small groups.  

You’ll board a festive spaceship with 360-degree screens and immersive sound, creating the sensation of traveling through space to the North Pole, where you’ll meet Santa. 

The package price is $49.99 per group (up to 5 people) and includes one 5”x7” keepsake photo with Santa. 

Yes! Additional photo packages, including a digital photo option, can be added to your booking.  You can also add-on at the time of check-out.

Yes! Your child will meet Santa and have their photo taken in his Control Station, where he plans his journey to families’ homes around the world. 

While the experience includes immersive screens and sound, we strive to make it welcoming for all. Families with sensory-sensitive children are encouraged to contact Yorkdale Guest Services to discuss accommodations. 

Your keepsake photo will be captured in Santa's control room which is festively decorated in rich red, gold and green tones, providing a magical backdrop for your perfect holiday photo.

Yes! This is not a motion simulator and involves no physical movement, making it safe and comfortable for all guests. 

Absolutely! The Journey to the North Pole is designed for children of all ages to enjoy an unforgettable holiday adventure. 

Yes, the wheelchairs can be accommodated.

We kindly ask that you leave strollers outside of the spaceship and they can be picked up at the end of the experience when picking up photos.