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  • Home Sales Terms

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    Last Updated: October 13, 2022

    How this website works

    Items sold are sold through this website by AdeptMind. You will see “AdeptMind” on your payment card statement. The maximum purchase per day through this service is $2,500 inclusive of taxes. If your order exceeds that amount it will be cancelled, and you will be notified. Purchases are fulfilled by Oxford Properties Group and available for pick-up at your selected Oxford shopping centre’s guest services. The Oxford shopping centre’s guest services will handle all permitted returns and will process any permitted refunds back to your original payment method. References to “we” in these Sale Terms mean AdeptMind and Oxford Properties Group.

    Terms of Use and Privacy Notice

    By completing your purchase, you also agree to the Terms of Use and Privacy Notice, which are incorporated into, and form part of, these Sale Terms. Please review them carefully as they affect your legal rights.

    Merchant of Record and Support

    The merchant of record is:

    AdeptMind, Inc.
    110 Yonge St. Unit 901
    Toronto, ON
    M5C 1T4

    For customer support and fulfillment, please contact the location you selected to pick up your order:

    Yorkdale Shopping Centre:
    Phone Number – (289) 204-8544
    Email – info@yorkdale.com

    Square One Shopping Centre:
    Phone Number – (905) 329-9533
    Email – info@shopsquareone.com

    Placing an Order

    In order to place an order, you will need to create an account. You agree to provide accurate information when creating your account. Your account information will be shared between AdeptMind as the merchant of record and Oxford Properties Group who will fulfill your order by purchasing items from selected retailers.

    We reserve the right to reject any order placed through this website for any reason. The maximum purchase per day through this service is $2,500 inclusive of taxes. If your order exceeds that amount it will be cancelled, and you will be notified. The availability of certain items may be limited. Some items may not be available for immediate delivery. If we are unable to fulfill your order due to lack of availability, we may reject your order. Your purchase is not complete until your payment method has been charged and you receive a purchase confirmation message from us. If we attempt to contact you by email, phone or text about an item in your order and you do not respond within 24 hours, we will reject the order for the applicable item.

    Please note that if you are using a promotional (“promo”) code at the time of purchase, you may use only one promo code per purchase and individual promo codes may not be combined.

    Payment Methods

    If you proceed to checkout, your payment will be processed through our payment gateway provider. Payment is accepted by Visa and MasterCard payment cards issued by financial institutions in Canada or the United States. We also accept PayPal. Payment and checkout functions are hosted by Shopify. Your account and order information will be shared with Shopify and the payment gateway provider to process your payment.

    Prices and Descriptions

    We rely on retailers for item descriptions, availability, and pricing details. Although we strive to provide accurate item descriptions, availability and pricing information, errors may occur. We do not warrant that descriptions, or other information on this website, are accurate, complete, reliable, current or error free. We do not warrant that the item will be available at the time of fulfillment. We reserve the right to correct any errors in pricing or item descriptions at any time without prior notice.

    Your payment method will be charged when we confirm that we are able to fulfill your order. If the price or the description of an item contains errors, we reserve the right to refuse or cancel your order, even if payment has been processed, in which case we will refund your original payment method. If we refuse or cancel your order due to price or item description errors, we will contact you to confirm whether you would like to place a new order for the item with the correct pricing and/or item description.

    Applicable sales taxes on all purchases are added at checkout.

    Pickup

    You will be notified when the item you purchased is available for pickup at your selected participating Oxford shopping centre. Although Oxford Properties Group strives to fulfill orders within 48 hours of the order, delays may occur. You will not be compensated for any delay in fulfillment.

    If there is a delay in fulfilling an item, we may cancel your order or contact you in order to allow you to maintain your order subject to a revised pick-up time if and when the item becomes available.

    If you do not pickup the items you purchased within 7 days of the date we notify you that the item is available for pickup, we may cancel your purchase and process a refund to your original payment method.

    Returns

    You may return items purchased through this website for up to 7 days from the date we notify you that your order is ready for pick up, except for items sold while on clearance and excluded items. We do not accept exchanges.

    All items sold while on clearance are final sale and may not be returned.

    Other items excluded from returns include:

    • Gift Cards (physical or digital)
    • Digital products (e.g. software)
    • Underwear and swimwear
    • Some beauty, hair & grooming products
    • Some jewellery (e.g. earrings)
    • Hazardous and flammable liquid & gases (e.g. perfume)
    • Final sale items
    • Products which have been worn or where product tags have been removed
    • Items which have been returned outside the 7-day period.

    Additional restrictions or exclusions may apply. Please see the item description for details.

    Used and damaged items are not eligible for returns. You are responsible for following all manufacturer care instructions.

    We will provide you with the retailer’s official receipt. This is for informational purposes only to show that your order was fulfilled through a purchase from the retailer. To return an item you must present the retailer’s official receipt. You must return your purchase at the Oxford shopping centre guest services where you picked up your purchase. Neither AdeptMind nor Oxford Properties Group will accept returns by mail or courier.

    In the event of a conflict or discrepancy between the retailer’s return policy and these Sale Terms, these Sale Terms will govern.

    Health and Wellness Products

    We do not endorse, recommend or verify the efficacy of any health or wellness products sold through this website. Health and wellness products are not a substitute for seeking qualified professional medical advice. Neither AdeptMind nor Oxford Products Group is not a health or wellness provider. Do not neglect or delay in seeking professional advice from your physician or other qualified health provider relating to health conditions because you have purchased a product through this website.

    Special Terms

    Certain items may be subject to additional terms described in the product listing. Additional terms may include availability restrictions; quantity restrictions; and terms concerning order cancellations, returns, and refunds. Where the terms in a product description vary from these Sale Terms, the terms in the product description shall take precedence.

    Your Compliance with Laws

    You are responsible for knowing and obeying all applicable local, provincial, state, territorial, federal, and international laws relating to a product. This includes laws restricting the possession of a product or the use, receipt, or purchase, of a product.

    Governing Law

    Your purchase is governed by the laws of Ontario and the federal laws of Canada applicable therein. You agree to the exclusive jurisdiction of the courts located in the Province of Ontario for the adjudication of any disputes between you and either AdeptMind or Oxford Properties Group.